A secure platform to view, clear escalation and archive from your call center
About Cognisent 2.0
Cognisent 2.0 is a business app developed by VA TAS LLC.
Download Statistics
Cognisent 2.0 has been downloaded 6.4 thousand times. In the last 30 days, the app was downloaded 130 times.
User Ratings
Cognisent 2.0 is rated 4.15 out of 5 stars. The rating is based on 49 ratings.
App Information
Cognisent 2.0 is FREE to download. The APK download size is 64.17 MB. The latest version available is 169.0. The last update was on May 11, 2026.
Technical Requirements
The app has a content rating of Medium Maturity. The app has been available on Google Play August 2022.
Description
New message push with customizable alert modes. • Protocol based escalation for follow-up of unread messages. • Secure chat functionality amongst your team members • Set Reminders for any follow-up tasks • Forward any message to someone else. • Return or return/record calls from the app and mask your number on caller ID. • Comments and callbacks logged with the time and duration of the call. • Messages reside on our secure datacenter with user name and password protection. • Use biometrics for authentication • Complete documentation from message origination to call back. • All message data is saved and available on the secure customer Web Portal. • Contact your dedicated Customer Service within the app.
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Messages come in quick, and I'm easily able to respond and clear messages. I like the ability to securely chat with coworkers.
★★★★★Chris M.· Jan 28, 2023
This new version of the app works great, thanks for the improvements.
★★★★☆d· Feb 23, 2025
Manageable app. Would be nice to have the theme be automatically based on my device, and face ID would be good also. Otherwise app works well enough
★★★★★Kiki Dee· Feb 1, 2023
Consent 2.0 is user-friendly and simple to use. Highly recommend it.
★☆☆☆☆Albert Witt· Feb 4, 2023
We use this app for our on call and the 2.0 version leaves little to be desired. Worst issue is it doesn't keep you signed in like the first app does and require both name and password to be entered every time you use it. Issue 2 is the phone numbers in the message are no longer hyperlinked so instead if just pressing the number and it pulling up the dialer with the number already entered you must pull over or stop what your doing, so you can right the number down then dial it. Went back to ver 1
★☆☆☆☆Amber McGovern Ferris· Dec 23, 2023
Well it was working just ok until my last call 5pm yesterday. Now it freezes the app when I go to get messages. I've tried everything. Uninstall reinstall restart my phone got all of my updates. Nothing is working.
★☆☆☆☆Ruth-Ann Quigley· Jan 21, 2026
Absolutely the worst. Our corporate funeral home decided to yank away ASD and this app doesn't even compare. The tones aren't long/loud enough. I've slept through numerous calls needing them to call my cell phone to get ahold of me. I have NEVER missed a call with ASD. Cant choose what phone number to show from which location etc.
★☆☆☆☆Michael Kammerer· Dec 14, 2022
Horrendous!! Redesigned interface and trashed the only good things about this app. #1 previous version allowed tapping a number to direct dial it and automatically adding a prefix to hide your number - THIS FUNCTION IS NOW GONE #2 previous version allowed seeing all recent messages regardless of date by default - ALSO THIS IS GONE, it defaults to messages today only, in order to see more days of messages I have to change the date or specify a specific date range UNINSTALLED UNTIL FIXED
Google Play Rankings for Cognisent 2.0
This app is not ranked
Technologies used by Cognisent 2.0
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