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The app is better, adding a photo is great, the city services are very bad, especially with dealing with homeless.
★★★★★Paul Walsh· Jun 8, 2020
There has been a pothole near my house for a very long time. When I found this app, I decided to give it a try and report the pothole. It was fixed in no time!
★★★★★Will Lin· Oct 19, 2018
This app works really well for service requests to the city. I can see requests submitted in the area and on the map and submit my own. Each request is just a few clicks, and I'm done! Can report potholes in q matter of seconds. Also, the first time I opened the app, I saw a notification that there were $10 adoptions going on, cool!
★★★★★Thomas Hooker· Jan 30, 2022
The City of Dallas app. Lets us know how great & awesome our City and County both are!
★☆☆☆☆Sarah Ksiazek· Aug 15, 2025
Currently, when you submit a request and get past the location map, the app just goes blank and does not proceed any further.
★☆☆☆☆Sam Meisner· Sep 15, 2025
App has been broken for months and does not get past the validating location step of all requests. Why does City of Dallas accept this poor quality from app developer? Sep 2025 update: newest version hangs partway through making a request. I can get to enter an address at the map page and then it fails. On subsequent tries, app gives an error that service request type is not available.
Google Play Rankings for Dallas 311
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Technologies used by Dallas 311
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