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This is a great and really helpful app for expats and tourists. It works with Thai QR Payment smoothly. BUT. The biggest problem of it is topping up the e-wallet. Please add an option to top up it with a card (Visa and others) or a Wise transfer. This is ridiculous: in order to not use cash (and pay with QR) I need to... use cash (to top up my e-wallet). This must be fixed
★★★★★Nikolai Saperov· Jun 17, 2024
Useful app for managing finances for any foreigner living in Thailand. It offers a virtual and physical Visa debit card without requiring a Thai bank account. A possibility of topping up cards through crypto is indeed amazing and resolves a lot of issues
★☆☆☆☆Анастасия· Jul 26, 2025
⚠️ Avoid Deep Pocket at all costs! My card has been "inactive" for over 5 weeks, and they are holding 15,000 THB of my money with no explanation. I contacted their support team many times, but they only reply with generic "we will follow up" messages — and now they just ignore me. This is unacceptable. I have already started the process to report them to the Bank of Thailand and the Consumer Protection Board (OCPB). Be warned: they can freeze your money without reason and never return it.
★☆☆☆☆Veland· Apr 28, 2025
Absolutely laggy garbage. Payments often fail with random errors. They now charge 400 THB/month for this broken app. They can freeze your funds without reason, and support only replies with copy-paste "we have escalated to the technical team." Funds stay locked for weeks, sometimes forever. Chargebacks often disappear. Double or triple charges happen and are never refunded. Feels like T2P just steals your money. Avoid at all costs.
★☆☆☆☆Nikita Iugov· Dec 30, 2025
Have not managed to open the app cause of "Security issue", when my device is fully valid (no dev tools, no root)
★☆☆☆☆Denis Perov· Sep 2, 2025
Some site is trying to withdraw money from my card, but instead of helping the support, Deep Pocket charges me 20 baht for each unsuccessful attempt to steal money from me.
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