Diagnostix360: Internet Test

Internet slow, unstable or not working on WiFi or mobile data? Diagnostix360 helps you understand where the problem may start.

Diagnostix360 checks different parts of your connection to help identify what may be affecting your Internet experience.

Test WiFi signal, mobile-network conditions, router access, Internet path, DNS, latency, jitter, packet loss and connection stability — then review the results in clear Simple or Technical views.

MORE THAN A SPEED TEST

A speed test tells you how fast your connection is. Diagnostix360 goes further by checking whether a problem may be related to:

• WiFi signal or radio conditions
• Connection to your router
• Mobile-network conditions
• DNS performance
• Internet latency and stability
• Packet loss and interruptions
• Internet routing and reachability
• Remote Internet services

This helps answer a more useful question:

Where does the Internet problem appear to start?

CLEAR RESULTS

Simple View explains the main findings in straightforward language and suggests what to check first.

Technical View provides deeper measurements for advanced users, IT teams, support technicians and ISPs.

Results can include connection health, WiFi and mobile-network information, router-path measurements, latency, jitter, validated packet loss, DNS response testing, Internet-path testing, stability, service reachability and readiness estimates for gaming, calls, browsing and streaming.

LIVE MONITORING

Some Internet problems appear only from time to time. Live Monitoring lets you observe your connection over a longer period instead of relying on a single test.

Track delay, jitter, packet loss, availability, signal conditions, outages and network changes while you continue using your phone. Monitoring can continue while the app is minimised or the screen is locked, with an ongoing notification showing that the session is active.

Live Monitoring can follow changes between WiFi and mobile data and generates a report showing what happened during the session.

WIFI AND MOBILE INTERNET

Diagnostix360 runs user-started diagnostics over both WiFi and mobile-data connections.

On WiFi, available tests can include signal conditions, router connectivity, DNS, Internet path, latency, jitter, packet loss and service readiness.

On mobile data, it can evaluate mobile-network conditions and Internet-path, DNS, latency, stability and service-readiness measurements.

Available measurements depend on the device, Android version, active network and permissions.

USEFUL WHEN CONTACTING YOUR ISP

Instead of simply reporting “my Internet is slow,” you can generate reports:

• Customer Report — clear results for users and support conversations
• Technical Report — detailed measurements for ISPs, IT teams and technical support
• Live Monitoring Report — a timeline and summary of connection behaviour during the session

Reports can be reviewed before you choose to share them.

PRIVACY AND CONTROL

• No account or sign-in is required
• Tests and monitoring run when you request them
• Diagnostic history and generated reports are stored locally
• You choose if and when to share reports
• Android may require location-related permissions for certain WiFi or mobile-network information
• Diagnostix360 does not continuously track your location

IMPORTANT

Diagnostix360 is a diagnostic and informational tool. Results represent measurements and estimates taken at the time of testing.

Network conditions can be affected by WiFi interference, device limitations, router configuration, ISP networks, mobile coverage, congestion, routing, DNS and remote services.

Diagnostix360 does not guarantee that every network problem can be detected or assign definitive responsibility for a connection problem.

Stop guessing about your Internet connection. Test it, monitor it, understand it and find where the problem may start with Diagnostix360.

Recent changes:
• Improved real-time connection quality monitoring
• Clearer Wi-Fi and mobile network comparisons
• Better handling of network switches, packet loss, and interruptions
• Redesigned monitoring reports with easier-to-read timelines
• Improved Arabic, French, and Spanish support
• Faster report generation and smoother monitoring experience
• Multiple reliability, UI, and stability improvements