Dialpad is business communications built for today’s workforce
4.39·3,273 reviews·500,000+ downloads
Dialpad packs calls, messages, and contacts into a single business communications platform designed for today’s workforce. It supports cross‑device use, automatic note-taking with Voice Intelligence, and rich contact profiles for CRM context. Not ranked in any top list, it carries a solid 4.50 rating from 3,245 ratings and has 500,000+ total downloads with 8.2K in the last 30 days.
Pros & Cons
Unified platform for calls, messages, and contacts
Cross-device switching for seamless work across Android, laptop, and deskphone
Automatic transcripts with Voice Intelligence
Rich contact profiles with CRM context
Less emphasis on dialer/phone-management keywords compared to competitors
Not currently ranked in top lists (no top-list placement shown)
apk-size shows 0 bytes in the data, suggesting potential data quality issues
About Dialpad
Dialpad is a communication app developed by Dialpad, Inc.
How many times has Dialpad been downloaded?
Dialpad has been downloaded 600 thousand times. In the last 30 days, the app was downloaded 8.2 thousand times.
What is the rating of Dialpad?
Dialpad is rated 4.39 out of 5 stars, based on 3.3 thousand ratings.
Is Dialpad free?
Dialpad is free to download. The last update was on November 4, 2025.
What are the requirements for Dialpad?
Dialpad requires Android 8.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play September 2014.
Description
Dialpad gives teams a single place to stay connected with a business communication platform that supports every kind of conversation.
Get a detailed PDF report for Dialpad with download trends, rating history,
and key performance statistics — useful for competitive research or tracking your own app.
Learn more
Are you the developer of this app? Join us for free to see more information about your app and learn how we can help you promote and earn money with your app.
Won't do business without it! The summary notes of calls, the office hours and the texting are all crucial for my day to say operations.
★★★★★Daisy Romero· Jan 27, 2026
Dial pad has been an absolute game-changer for our team. The call quality is consistently clear, the interface is user-friendly, and the AI-powered features make communication more efficient and organized. We especially love the real-time transcriptions and easy call routing, which help us stay on top of every conversation. The platform integrates smoothly with our existing tools, making daily workflows seamless. Setup was quick, and customer support has been responsive and helpful whenever we’
★☆☆☆☆Jared Carpenter· Apr 13, 2026
If you want to run a legitimate business with this service, look elsewhere. You get constant spam calls and even with their filters, I got about 3 per hour from similar numbers. They have a fee for incoming texts and some people weren't unable to text or call period. Call quality was bad and laggy. They said they would process a refund after I cancelled my service (paid for a year) but after I cancelled I was immediately denied a refund. Poor service and shady operations, avoid.
★★☆☆☆Erik Williams· Oct 1, 2025
They updated the app, and now you cannot copy and paste numbers into dial pad section when trying to make calls. Who thought this was a good idea to remove!? Now, you must toggle back and forth between two screens to look at numbers and input in the call screen (dial pad). Major reduction in user experience for me. Very irritating that they would remove such a basic feature.
★☆☆☆☆Tomas Elke· Jan 8, 2026
This is the worst android app experience I have ever had. An app that is capable of running in a web browser is completely incapable of running on seemingly any android tablet device. On Android 10 and android 12 (both Lenovo) incoming calls ring briefly, then the popup disappears leaving no way to answer. Placing an outgoing call works, but then you can't hang up. On Android 15 (TCL), it says "this device does not support placing or receiving calls" - while working in chrome on the same device.
★★☆☆☆Tyler Van Dusen· Jul 13, 2026
I constantly experience dropped calls using this app, there's no obvious way to view recently-called numbers, and half the time after a dropped call it redirects me to a previous number that was called rather than the on that was dropped.
Google Play Rankings for Dialpad
This app is not ranked
Technologies used by Dialpad
Dialpad is requesting 0 permissions and is using 41 libraries.
Show details
Trust & Safety: No permissions are listed in the provided data. Development features indicate standard Android libraries (e.g., Firebase, GCM), suggesting typical cloud-based communication functionality.
Back to top
AppBrain Intelligence premium content
Subscribe now to get full and unlimited access to AppBrain Intelligence.
You'll have access to:
Each subscription will automatically renew 3 days before the expiration date for
the same time period. Subscriptions can be cancelled at any time before the renewal.