eCitizen - Gava Mkononi is a finance app developed by eCitizen.
Download Statistics
eCitizen - Gava Mkononi has been downloaded 770 thousand times. In the last 30 days, the app was downloaded 22 thousand times.
User Ratings
eCitizen - Gava Mkononi is rated 2.67 out of 5 stars. The rating is based on 920 ratings.
App Information
eCitizen - Gava Mkononi is FREE to download. The last update was on September 17, 2024.
Technical Requirements
The app has a content rating of Everyone. The app has been available on Google Play June 2023.
Description
eCitizen is an online platform that provides government services and information to citizens of Kenya. It is a one-stop portal that allows individuals to access a wide range of government services and complete various transactions online.
eCitizen was launched by the Kenyan government in 2014 as part of its efforts to digitize public services and make them more accessible to citizens. The platform aims to streamline service delivery, reduce bureaucracy, and enhance efficiency in the delivery of government services.
eCitizen initiatives aim to enhance the quality of government services. Online platforms can offer personalized experiences, provide relevant information, and guide citizens through complex processes. Citizens can access up-to-date information, track the progress of their applications, and receive notifications and alerts regarding important updates. Improved service quality leads to greater citizen satisfaction and trust in government institutions.
Through the eCitizen portal, users can access services from different government agencies such as the Directorate of Immigration and Registration of Persons, the National Transport and Safety Authority, the Ministry of Lands, among others. Some of the services available on eCitizen include applying for passports, driver's licenses, birth certificates, national identification cards (IDs), business registration, and filing tax returns.
To use eCitizen, individuals need to create an account on the platform and provide their personal details. They can then log in and access the various services available. Payments for services can be made online using various payment methods such as credit/debit cards, mobile money, or bank transfers.
eCitizen has significantly simplified the process of accessing government services in Kenya. It has reduced the need for physical visits to government offices, saving time and effort for citizens. The platform has been successful in promoting transparency and accountability in service delivery and has contributed to the digital transformation of the Kenyan government.
The future of electronic citizen services is poised for significant growth and transformation. As governments around the world embrace digitalization, the concept of eCitizen is evolving to encompass a wide range of online services and interactions between citizens and government entities.
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I'm having very big problem, I'm here in the UAE my passport expired last year l want to renew here in the UAE but l can't log in to my e citizen, coz l forget the email l use to register my account and my Kenyan line was sold to another person,
★★★★★Rova Security· Apr 4, 2026
Very wonderful, this is really a very good and nice step which has been implemented by the government.
★☆☆☆☆Victor Kosgei· Oct 21, 2025
Very useless.... Taking forever to verify the identity. 😩😩
★☆☆☆☆Abdijabar Madey Teno· Apr 22, 2026
During the onboarding process (creating a digital ID), the app captures all biometrics. However, it keeps prompting users with: “We are currently processing your details. We will notify you when your digital ID is ready.” There is no further response via text, email, or through the app. It seems the app is still under development.
★☆☆☆☆mr - wise· Dec 6, 2025
This Biometric thing should be removed from this app. The app is not able to scan our fingerprints.
Google Play Rankings for eCitizen - Gava Mkononi
This app is not ranked
Technologies used by eCitizen - Gava Mkononi
eCitizen - Gava Mkononi is requesting 0 permissions and we don't have library information (yet).
Each subscription will automatically renew 3 days before the expiration date for
the same time period. Subscriptions can be cancelled at any time before the renewal.
