EFL Collections

Easy and Intuitive

The EFL Collections App is designed to simplify the daily activities of collection agents. From reviewing assigned customers to recording collections and updating customer interactions, every step is streamlined to help you focus on recovery while the system manages the workflow.

Complete Portfolio Visibility

Access all your assigned accounts in one place. View customer details, overdue amounts, payment history, follow-up activities, and collection status to effectively plan your daily collections and maximize productivity.

Comprehensive Collection Management

The application provides all essential collection activities in a single platform:

View allocated customer accounts and overdue information

Plan and schedule customer visits

Record field visit outcomes and follow-up actions

Initiate customer calls directly from the application

Capture cheque, DD, UPI, and online payment collections

Upload and manage receipt details

Track pending and completed collections

View customer location and visit history

Monitor daily collection performance


Stay Updated with Real-Time Information

Get access to the latest customer and loan information, helping you make informed collection decisions during every customer interaction.

Track Your Daily Performance

Monitor your collection activities through dedicated dashboards and history screens, including:

Collections received

Follow-ups

Field visits

Visit outcomes

Deposits

Daily productivity metrics


Improve Collection Efficiency

With real-time updates, automated workflows, and centralized collection management, the EFL Collections App enables agents to increase productivity, improve customer engagement, and achieve collection targets effectively.

EFL Collections App – Empowering Collection Agents with Smart, Efficient, and Digital Recovery Management.

Recent changes:
• Performance improvements and bug fixes.
• Improved background location tracking.