EP311 was a productivity app developed by CitySourced. It was removed from Google Play Mar 9, 2025 and is no longer available for download.
Download Statistics
EP311 had been downloaded 3.6 thousand times before it became unavailable.
User Ratings
EP311 was rated 2.20 out of 5 stars, based on 61 ratings.
App Information
EP311 was free to download. The APK download size was 28.17 MB. The last available version was 3.12.0. The last update was on May 30, 2023.
Technical Requirements
The app had a content rating of Everyone. The app had been available on Google Play November 2020.
Description
EP311 connects you with directly with City of El Paso staff to more efficiently resolve issues in our community.
Here's how it works:
1. See something that needs to be fixed? 2. Create an account 3. Submit a service request and attach a photo 4. City Staff receive your request and fix the problem! 5. You get notified when the service request is completed.
You can also check out the latest community news, schedules and events.
Get a detailed PDF report for EP311 with download trends, rating history,
and key performance statistics — useful for competitive research or tracking your own app.
Learn more
★★★★★
Great and easy to file a request. I would have given it a 5 star except I don't know if it was taken care of. The only notification was that the request was closed.
★★★★★
Easy to use... Get issues resolved quickly
★★★★★
I wanted to share a frustrating experience that turned into a positive one. As you are all aware I've been using the EP311 app to report potholes, graffiti or anything that I see that the city can work on. This month was the first time I've reported overgrown weeds. FYI I wanted to share that the 311 app rocks! I make a mental note whenever I see a pothole across El Paso. I always report any random pothole when driving, and they're pretty on top of it with reports and actual repairs. 📱👷♀️🚧
★★☆☆☆
Won't open. Crashes on title screen. Judging by the reviews, the city probably stopped supporting the app. Typical of the city to start something, pay lots of money up front and then abandon it. It's kinda what E l Paso city management is famous for. Very disappointing.
★★☆☆☆
The app has been down for months and months. I cannot create a new request. Unless they are kicking me out because I like to report potholes. I called them, and they just said "oh yeah, we heard it was down" I hope we're not paying for this service
★★☆☆☆
As Brad has said, the app continuously crashes. For me, it happens anytime I try to create a request.
Technologies used by EP311
36 permissions
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Each subscription will automatically renew 3 days before the expiration date for
the same time period. Subscriptions can be cancelled at any time before the renewal.
