First Step Help

26.14.0

RouteThis

5.00

5 reviews

1,000+
Downloads

Free

Runs network tests to help First Step Internet tech support agents solve issues

5.00 · 5 reviews · 1,000+ downloads

iOS version

About First Step Help

First Step Help is a tools app developed by RouteThis.

How many times has First Step Help been downloaded?

First Step Help has been downloaded 1.7 thousand times. In the last 30 days, the app was downloaded 12 times.

What is the rating of First Step Help?

First Step Help is rated 5.00 out of 5 stars, based on 5 ratings.

Is First Step Help free?

First Step Help is free to download. The APK download size is 47.03 MB. The latest version available is 26.14.0. The last update was on June 4, 2026.

What are the requirements for First Step Help?

The app has a content rating of Everyone. The app has been available on Google Play October 2019.

Description

First Step Help runs a variety of network tests and diagnostics and allows you to share them with the support representative who's working hard to solve your problem. This information will help them to solve your issue quickly so you can go back to enjoying your Internet package to the fullest!

After running your scan a First Step Internet support agent needs to look at the information collected so please contact after you have run a scan

With First Step Help, we'll also be able to get a better view of your setup with a Live View session, or make necessary changes to your router settings with Router Check.

Note: The location permission gives us access to additional network data

Recent changes:
Bug fixes and performance improvements

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More data about First Step Help

Price	Free to download
Total downloads	1.7 thousand
Recent downloads	12
Rating	5.00 based on 5 ratings
Ranking	Not ranked
Version	26.14.0
APK size	47.0 MB
Number of libraries	?
Suitable for	Everyone
Ads	NO ads

App Performance Report

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Alternative downloads for the First Step Help app

First Step Help compared with similar apps

Common keywords of similar apps

Step Support Solve Runs Tests Network Internet Information Scan View Router

Keywords missing from this app

Wifi Ip Login Speed Signal Admin Test Access Tools Device Devices App Address Channel Scanner Settings Analyzer Security Password Wi Fi Dns Setup Connected Time Data Strength Networks Ping Performance Ghz Connection Gateway Mobile Analysis Home Local Details Lookup Port Features Users Control Tap

Google Play Rating history and histogram

Downloads over time

First Step Help has been downloaded 1.7 thousand times. Over the past 30 days, it has been downloaded 12 times.

Changelog of First Step Help

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Developer information for RouteThis

RouteThis

help@routethis.com

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Comments on First Step Help for Android

★★★★★ They have there ups and downs but always seem to make it right and always get things done super fast excellent service as a new customer!!

Google Play Rankings for First Step Help

This app is not ranked

Technologies used by First Step Help

First Step Help is requesting 17 permissions and we don't have library information (yet).
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