Grand Macau Hotel

The world’s most advanced, integrated guest services technology just got better.

INTELITY's software platform allows guests to personalize and define their stay with digital access to services and information. Guests can check in or out, order room service, schedule a wake-up call, make restaurant or spa reservations, and even control the temperature of their room all with just the touch of a finger. What's more, hotel staff and management can take advantage of real-time content control with visibility and management of guest’s requests and constant two-way communication. Not only is the application customizable with a brand's colors, fonts and imagery, but staff can make instant updates to all information, such as menu items and prices, in-app marketing, direct messaging, and much more.

Automated guest requests communicated through Intelity’s workflow management module allow for streamlined operations and valuable business intelligence for further management insight. ICE is fully responsive and centrally compatible across multiple devices, including tablets, smartphones, and laptops. It also boasts unlimited integration with a vast array of POS, PMS, Spa, Ticketing, Room Automation, and other hotel management systems. It truly is the ultimate guest experience for both your guests and your staff.

Recent changes:
This release brings a disclosure and an option for users to request their account and associated data be deleted, if created.