This app is currently not available on Google Play.
About HappyFox Helpdesk
HappyFox Helpdesk was a business app developed by HappyFox. It was removed from Google Play Apr 24, 2023 and is no longer available for download.
Download Statistics
HappyFox Helpdesk had been downloaded 22 thousand times before it became unavailable.
User Ratings
HappyFox Helpdesk was rated 3.79 out of 5 stars, based on 180 ratings.
App Information
HappyFox Helpdesk was free to download. The APK download size was 3.99 MB. The last available version was 2.4.2. The last update was on October 17, 2021.
Technical Requirements
HappyFox Helpdesk required Android 4.0.3+ or higher. The app had a content rating of Everyone. The app had been available on Google Play December 2013.
Description
HappyFox is a cloud-based customer support software. Intuitive in its design, HappyFox is the preferred help desk of many successful global organizations and institutions.
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HappyFox Inc 24 Executive Park, Suite 230, Irvine CA 92614, USA
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Comments on HappyFox Helpdesk for Android
★★★★★
Cool material design update Too much orange in sign in page. Easy to view and reply tickets!
★★★★★
Works well Can't seem to change ticket category from app. Also would be good to be able to access knowledge base from app.
★★★★★
Attachments downloaded from Happyfox mobile app do not work in Android mobile
★★★★★
This is the best app I found for help desk
★★☆☆☆
Stop bugging me I had previously given 5 stars, but the app will not stop bugging me for a rating (even after I already rated it)... 1-star is what you get for this intrusive nagging. Fix it to get your stars back...
★★☆☆☆
Terrible help/support section. Credentials used successfully on web browser do not work on app. No auto login or ask to switch to app when logged in via web browser. I'll just continue to use the web browser instead of this app.
★★☆☆☆
LG G7 thinq, Android 9. App constantly crashes when opening certain tickets, seems to be a bug that might be caused by formatting or something within the ticket itself. After app updated it crashed consistently everytime, reinstalled and now it crashes with certain tickets. Had similar experience about 6 months ago with the same app, then an update fixed it. Broken again.... Means I cannot keep an eye or update tickets reliably. Really require this app to function correctly.
★★☆☆☆
Push too late and only works on weekends Push notification is useless. I get them so late that I had to use our original help desk email system. Apparently, this app only works on the weekends. I get very few notification on new tickets or replies in the weekdays but it blows up my phone in the weekends.
Technologies used by HappyFox Helpdesk
9 permissions·8 libraries
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Each subscription will automatically renew 3 days before the expiration date for
the same time period. Subscriptions can be cancelled at any time before the renewal.
