HEK Service-App

HEK - Hanseatische Krankenkasse

1.57

1,463 reviews

100,000+
Downloads

Free

HEK Service App - our most modern customer center

1.57 · 1,463 reviews · 100,000+ downloads

iOS version

About HEK Service-App

HEK Service-App is a health & fitness app developed by HEK - Hanseatische Krankenkasse.

Download Statistics

HEK Service-App has been downloaded 280 thousand times. In the last 30 days, the app was downloaded 2.6 thousand times.

User Ratings

HEK Service-App is rated 1.57 out of 5 stars. The rating is based on 1.5 thousand ratings.

App Information

HEK Service-App is FREE to download. The last update was on February 18, 2026.

Technical Requirements

HEK Service-App requires Android 6.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play October 2017.

Description

So schnell und einfach ging Kundenservice noch nie.

More data about HEK Service-App

Price	Free to download
Total downloads	280 thousand
Recent downloads	2.6 thousand
Rating	1.57 based on 1.5 thousand ratings
Ranking	Not ranked
Version	N/A
APK size	N/A
Number of libraries	53
Designed for Android	6.0+
Suitable for	Everyone
Ads	NO ads

App Performance Report

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Alternative downloads for the HEK Service-App app

HEK Service-App compared with similar apps

Common keywords of similar apps

Service Kontakt Version Smart Hek Basic Add Smarthealth Zugriff Jederzeit Erhalten Dem Arzt Informationen Bieten Gesundheitsdaten Kostenfrei Digital Folgenden Scannen Hotline Daten Und Sie Mit Der Auf App Ihre Die Wir Ihnen Haben Uns Zu Den Nutzen Funktionen Schnell Einfach Ist Dokumente Gesundheit Direkt Von

Keywords missing from this app

Oder Das Um Im Alle Sich Ihrer Auch Einen Meine Ein Ihr Bei Aok Immer Eine Blick Rund Zur Dm Services Feedback Banking Nachrichten

Google Play Rating history and histogram

210

420

840

Downloads over time

HEK Service-App has been downloaded 280 thousand times. Over the past 30 days, it averaged 85 downloads per day.

Changelog of HEK Service-App

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Developer information for HEK - Hanseatische Krankenkasse

HEK - Hanseatische Krankenkasse

Sven.Schultz@hek.de

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Comments on HEK Service-App for Android

★★★★☆ satish devisetti · Jun 13, 2019

I am unable to register in this app. When I try to register with my versichertnummer, there is pop up message which says wrong details.

★★★★☆ Christoph Jankowski · Mar 7, 2023

Ap doesn't work anymore and keeps crashing non-stop on Android

★☆☆☆☆ Leon Wenzel · Jan 18, 2024

Sadly the "smart" section is completely broken. Very bad experience, with errors and loops. Just poor design and poor execution. Edit 18.1. Still receiving 'unexpected error' when entering gesundheit PIN

★☆☆☆☆ tobias elbert · May 5, 2024

The digital health ID was introduced Jan 1st 2024. To this day, May 5th, I haven't been able to use the smart section of the app. For months the authentication using the German I'd card didn't work. Now that I've been able to finally authenticate, the app runs into communication problems while downloading my personal data. Probably by 2025 I can finally use the app to its full extent.

★☆☆☆☆ Pouya · Jul 8, 2025

Awful experience! It fails to detect the screen lock on xiaomi devices and complains about "login nur mit Geräteschutz Moloch"

Google Play Rankings for HEK Service-App

This app is not ranked

Technologies used by HEK Service-App

HEK Service-App is requesting 0 permissions and is using 53 libraries.
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