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Last updated on: 2026-09-10
Android Apps > Health & Fitness > HEK Service-App
HEK Service-App icon

HEK Service-App

HEK - Hanseatische Krankenkasse
1.57
1,632 reviews
100,000+
Downloads
Free

HEK Service App - our most modern customer center

HEK Service-App Screenshot 1 of 5
HEK Service-App Screenshot 2 of 5
HEK Service-App Screenshot 3 of 5
HEK Service-App Screenshot 4 of 5
HEK Service-App Screenshot 5 of 5
1.57 · 1,632 reviews · 100,000+ downloads
Download from Google Play Also on the App Store

About HEK Service-App

HEK Service-App is a health & fitness app developed by HEK - Hanseatische Krankenkasse.

How many times has HEK Service-App been downloaded?

HEK Service-App has been downloaded 280 thousand times. In the last 30 days, the app was downloaded 2.4 thousand times.

What is the rating of HEK Service-App?

HEK Service-App is rated 1.57 out of 5 stars, based on 1.6 thousand ratings.

Is HEK Service-App free?

HEK Service-App is free to download. The last update was on February 18, 2026.

What are the requirements for HEK Service-App?

HEK Service-App requires Android 6.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play October 2017.

Description
So schnell und einfach ging Kundenservice noch nie.
Show more

More data about HEK Service-App

Price Free to download
Total downloads 280 thousand
Recent downloads 2.4 thousand
Rating 1.57 based on 1.6 thousand ratings
Ranking Not ranked
Version N/A
APK size N/A
Number of libraries 53
Designed for Android 6.0+
Suitable for Everyone
Ads NO ads

App Performance Report

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Also available on the App Store

HEK Service-App icon HEK Service-App
HEK - Hanseatische Krankenkasse
5.0
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2 ratings

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HEK Service-App compared with similar apps

Common keywords of similar apps

Kontakt Version Smart Hek Basic Add Smarthealth Zugriff Erhalten Dem Arzt Informationen Bieten Gesundheitsdaten Kostenfrei Digital Folgenden Dokumente Scannen Hotline Und Sie Mit Der Auf Service App Ihre Die Wir Ihnen Haben Jederzeit Uns Zu Den Nutzen Funktionen Schnell Einfach Ist Gesundheit Daten Direkt Von

Keywords missing from this app

Oder Das Um Alle Im Sich Ihrer Einen Ihr Meine Bei Auch Ein Immer Aok Zur Eine Blick Rund Dm Services Rechnungen

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Google Play Rating history and histogram

Rating history
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0
0
230
470
930

Downloads over time

Downloads over time
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HEK Service-App has been downloaded 280 thousand times. Over the past 30 days, it averaged 81 downloads per day.

Changelog of HEK Service-App

Show changelog

Developer information for HEK - Hanseatische Krankenkasse

HEK - Hanseatische Krankenkasse

Sven.Schultz@hek.de

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Comments on HEK Service-App for Android

★★★★☆ satish devisetti · Jun 13, 2019
I am unable to register in this app. When I try to register with my versichertnummer, there is pop up message which says wrong details.
★★★★☆ Christoph Jankowski · Mar 7, 2023
Ap doesn't work anymore and keeps crashing non-stop on Android
★☆☆☆☆ tobias elbert · May 5, 2024
The digital health ID was introduced Jan 1st 2024. To this day, May 5th, I haven't been able to use the smart section of the app. For months the authentication using the German I'd card didn't work. Now that I've been able to finally authenticate, the app runs into communication problems while downloading my personal data. Probably by 2025 I can finally use the app to its full extent.
★☆☆☆☆ Manuel Eisenschink · Nov 20, 2023
As already stated, after authenticating via eID the login is broken. Stuck forever, thus the app completely useless.
★☆☆☆☆ Abhishek Chevle · Aug 2, 2026
I'm not able to open the app it says that the app is no longer compatible with my device call the developers for support

Google Play Rankings for HEK Service-App

This app is not ranked

Technologies used by HEK Service-App

53 libraries
Subscribe to see full permission and library details

Frequently asked questions about HEK Service-App

Is HEK Service-App free?

Yes. HEK Service-App is free to download from Google Play.

Is HEK Service-App still available?

Yes. HEK Service-App is on Google Play, and the last update we saw was on February 18, 2026.

Does HEK Service-App contain ads?

No. Google Play does not list HEK Service-App as containing ads.

What Android version does HEK Service-App require?

HEK Service-App runs on Android 6.0 and higher.

Is HEK Service-App suitable for children?

Google Play rates the content of HEK Service-App as suitable for everyone.

How many times has HEK Service-App been downloaded?

Google Play lists 100,000+ downloads for HEK Service-App.

How do people rate HEK Service-App?

HEK Service-App scores 1.57 out of 5 stars, from 1,632 ratings on Google Play.

Who made HEK Service-App?

HEK Service-App was developed by HEK - Hanseatische Krankenkasse. It is listed in the health & fitness category on Google Play.

What are the best alternatives to HEK Service-App?

People looking at HEK Service-App also look at these health & fitness apps: all██nz Gesundheits-App, HUK - Meine Gesundheit, BKS Bank App, t-online - Nachrichten, BTV Banking.

Apps other people are watching Top new apps Popular Health & Fitness Apps Today's trending apps Apps on sale
all██nz Gesundheits-App icon all██nz Gesundheits-App
HUK - Meine Gesundheit icon HUK - Meine Gesundheit
BKS Bank App icon BKS Bank App
t-online - Nachrichten icon t-online - Nachrichten
BTV Banking icon BTV Banking
SDK - App icon SDK - App
Raiffeisen E-Banking icon Raiffeisen E-Banking
Mein Magenta (AT) icon Mein Magenta (AT)

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