HEK Service-App

HEK - Hanseatische Krankenkasse

1.57

1,526 reviews

100,000+
Downloads

Free

HEK Service App - our most modern customer center

iOS version

About HEK Service-App

HEK Service-App is a health & fitness app developed by HEK - Hanseatische Krankenkasse.

How many times has HEK Service-App been downloaded?

HEK Service-App has been downloaded 280 thousand times. In the last 30 days, the app was downloaded 2.5 thousand times.

What is the rating of HEK Service-App?

HEK Service-App is rated 1.57 out of 5 stars, based on 1.5 thousand ratings.

Is HEK Service-App free?

HEK Service-App is free to download. The last update was on February 18, 2026.

What are the requirements for HEK Service-App?

HEK Service-App requires Android 6.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play October 2017.

Description

So schnell und einfach ging Kundenservice noch nie.

More data about HEK Service-App

Price	Free to download
Total downloads	280 thousand
Recent downloads	2.5 thousand
Rating	1.57 based on 1.5 thousand ratings
Ranking	Not ranked
Version	N/A
APK size	N/A
Number of libraries	53
Designed for Android	6.0+
Suitable for	Everyone
Ads	NO ads

App Performance Report

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Alternative downloads for the HEK Service-App app

HEK Service-App compared with similar apps

Common keywords of similar apps

Service Kontakt Version Smart Hek Basic Add Smarthealth Zugriff Funktionen Arzt Informationen Bieten Gesundheitsdaten Kostenfrei Digital Folgenden Dokumente Scannen Hotline Daten Und Sie Mit Der Auf App Ihre Die Wir Ihnen Haben Jederzeit Uns Zu Erhalten Den Dem Nutzen Schnell Einfach Ist Gesundheit Direkt Von

Keywords missing from this app

Oder Im Sich Alle Das Um Ihr Einen Bei Immer Zur Meine Ihrer Ein Auch Aok Rechnungen Ihren Eine Nachrichten Blick Ihrem Mehr

Google Play Rating history and histogram

220

440

870

Downloads over time

HEK Service-App has been downloaded 280 thousand times. Over the past 30 days, it averaged 83 downloads per day.

Changelog of HEK Service-App

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Developer information for HEK - Hanseatische Krankenkasse

HEK - Hanseatische Krankenkasse

Sven.Schultz@hek.de

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Comments on HEK Service-App for Android

★★★★☆ Christoph Jankowski · Mar 7, 2023

Ap doesn't work anymore and keeps crashing non-stop on Android

★★★★☆ satish devisetti · Jun 13, 2019

I am unable to register in this app. When I try to register with my versichertnummer, there is pop up message which says wrong details.

★☆☆☆☆ tobias elbert · May 5, 2024

The digital health ID was introduced Jan 1st 2024. To this day, May 5th, I haven't been able to use the smart section of the app. For months the authentication using the German I'd card didn't work. Now that I've been able to finally authenticate, the app runs into communication problems while downloading my personal data. Probably by 2025 I can finally use the app to its full extent.

★☆☆☆☆ Abhishek Chevle · Aug 2, 2026

I'm not able to open the app it says that the app is no longer compatible with my device call the developers for support

★☆☆☆☆ Manuel Eisenschink · Nov 20, 2023

As already stated, after authenticating via eID the login is broken. Stuck forever, thus the app completely useless.

Google Play Rankings for HEK Service-App

This app is not ranked

Technologies used by HEK Service-App

HEK Service-App is requesting 0 permissions and is using 53 libraries.
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