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Android Apps > Health & Fitness > HEK Service-App
App profile & analytics · Health & Fitness · Data updated 2026-10-09
HEK Service-App icon

HEK Service-App

by HEK - Hanseatische Krankenkasse · Free

“HEK Service App - our most modern customer center” the developer's tagline

Availability On Google Play since October 2017 ↗
Rating on Google Play
1.57/5
1,743 ratings
At a glance AppBrain's trailer of this app, made from our data
Rating
1.57
1,743 reviews
Total installs
280
thousand
Installs, last 30 days
2.7
thousand
Best rank
–
not in the top lists
Last updated
February 18, 2026
AppBrain's verdict EstablishedPoorly rated

HEK Service-App has 280 thousand installs. Users are critical: 1.6 stars from 1,743 ratings.

HEK Service-App is made and published by HEK - Hanseatische Krankenkasse. AppBrain is an independent app data site and isn't affiliated with HEK - Hanseatische Krankenkasse. The app name, icon, screenshots and description belong to HEK - Hanseatische Krankenkasse and are shown as published on Google Play.

About HEK Service-App

HEK Service-App is a health & fitness app developed by HEK - Hanseatische Krankenkasse.

How many times has HEK Service-App been installed?

HEK Service-App has been installed 280 thousand times. In the last 30 days, the app was installed 2.7 thousand times.

What is the rating of HEK Service-App?

HEK Service-App is rated 1.57 out of 5 stars, based on 1.7 thousand ratings.

Is HEK Service-App free?

HEK Service-App is free. The last update was on February 18, 2026.

What are the requirements for HEK Service-App?

HEK Service-App requires Android 6.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play since October 2017.

Description by HEK - Hanseatische Krankenkasse (from Google Play)
So schnell und einfach ging Kundenservice noch nie.
Show more

App Performance Report

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Screenshots

HEK Service-App Screenshot 1 of 5
HEK Service-App Screenshot 2 of 5
HEK Service-App Screenshot 3 of 5
HEK Service-App Screenshot 4 of 5
HEK Service-App Screenshot 5 of 5
Screenshots by HEK - Hanseatische Krankenkasse, from the Google Play listing
Official page on Google Play Also on the App Store

Also available on the App Store

HEK Service-App icon HEK Service-App
HEK - Hanseatische Krankenkasse
5.0
Free
2 ratings

Alternatives to HEK Service-App

all██nz Gesundheits-App icon all██nz Gesundheits-App
Allianz Deutschland
4.0
Free
500,000+
HUK - Meine Gesundheit icon HUK - Meine Gesundheit
HUK-COBURG-Krankenversicherung AG
4.6
Free
100,000+
t-online - Nachrichten icon t-online - Nachrichten
Ströer Digital Publishing GmbH
4.5
Free
1,000,000+
SDK - App icon SDK - App
Süddeutsche Krankenversicherung a.G.
4.5
Free
100,000+
BTV Banking icon BTV Banking
BTV Vier Länder Bank AG
5.0
Free
100,000+
Raiffeisen E-Banking icon Raiffeisen E-Banking
Raiffeisen Schweiz Genossenschaft
4.0
Free
1,000,000+
Mein Magenta (AT) icon Mein Magenta (AT)
T-Mobile Austria
3.9
Free
1,000,000+
Meine SI Mobile icon Meine SI Mobile
SIGNAL IDUNA Allgemeine Versicherung AG
4.5
Free
100,000+

More from HEK - Hanseatische Krankenkasse

HEK PARTNER icon HEK PARTNER
HEK - Hanseatische Krankenkasse
0.0
Free
10,000+
HEK2GO icon HEK2GO
HEK - Hanseatische Krankenkasse
0.0
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5,000+
HEK eVerordnung icon HEK eVerordnung
HEK - Hanseatische Krankenkasse
0.0
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100+

Google Play Rating history and histogram

0
0
250
500
1K

Installs over time

HEK Service-App has been installed 280 thousand times. Over the past 30 days, it averaged 90 installs per day.

Changelog of HEK Service-App

Show changelog

Developer information for HEK - Hanseatische Krankenkasse

HEK - Hanseatische Krankenkasse

Sven.Schultz@hek.de

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Comments on HEK Service-App for Android

★★★★☆ satish devisetti · Jun 13, 2019
I am unable to register in this app. When I try to register with my versichertnummer, there is pop up message which says wrong details.
★★★★☆ Christoph Jankowski · Mar 7, 2023
Ap doesn't work anymore and keeps crashing non-stop on Android
★☆☆☆☆ tobias elbert · May 5, 2024
The digital health ID was introduced Jan 1st 2024. To this day, May 5th, I haven't been able to use the smart section of the app. For months the authentication using the German I'd card didn't work. Now that I've been able to finally authenticate, the app runs into communication problems while downloading my personal data. Probably by 2025 I can finally use the app to its full extent.
★☆☆☆☆ Manuel Eisenschink · Nov 20, 2023
As already stated, after authenticating via eID the login is broken. Stuck forever, thus the app completely useless.
★☆☆☆☆ Abhishek Chevle · Aug 2, 2026
I'm not able to open the app it says that the app is no longer compatible with my device call the developers for support

Google Play Rankings for HEK Service-App

This app is not ranked

Technologies used by HEK Service-App

53 libraries
Subscribe to see full permission and library details

Frequently asked questions about HEK Service-App

Is HEK Service-App free?

Yes. HEK Service-App is free on Google Play.

Is HEK Service-App still available?

Yes. HEK Service-App is on Google Play, and the last update we saw was on February 18, 2026.

Does HEK Service-App contain ads?

No. Google Play does not list HEK Service-App as containing ads.

What Android version does HEK Service-App require?

HEK Service-App runs on Android 6.0 and higher.

Is HEK Service-App suitable for children?

Google Play rates the content of HEK Service-App as suitable for everyone.

How many times has HEK Service-App been installed?

Google Play lists 100,000+ installs for HEK Service-App.

How do people rate HEK Service-App?

HEK Service-App scores 1.57 out of 5 stars, from 1,743 ratings on Google Play.

Who made HEK Service-App?

HEK Service-App was developed by HEK - Hanseatische Krankenkasse. It is listed in the health & fitness category on Google Play.

What are the best alternatives to HEK Service-App?

People looking at HEK Service-App also look at these health & fitness apps: all██nz Gesundheits-App, HUK - Meine Gesundheit, t-online - Nachrichten, SDK - App, BTV Banking.

Price drops on Google Play Today's trending apps Top new apps Apps other people are watching Popular Health & Fitness Apps
all██nz Gesundheits-App icon all██nz Gesundheits-App
HUK - Meine Gesundheit icon HUK - Meine Gesundheit
t-online - Nachrichten icon t-online - Nachrichten
SDK - App icon SDK - App
BTV Banking icon BTV Banking
Raiffeisen E-Banking icon Raiffeisen E-Banking
Mein Magenta (AT) icon Mein Magenta (AT)
Meine SI Mobile icon Meine SI Mobile
Overview Alternatives History Reviews Rankings Technology
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