Help Scout

2026.12

Help Scout

3.46

369 reviews

10,000+
Downloads

Free

Bring your help desk to your pocket with Help Scout for Android

3.46 · 369 reviews · 10,000+ downloads

Download from Google Play

About Help Scout

Help Scout is a productivity app developed by Help Scout.

How many times has Help Scout been downloaded?

Help Scout has been downloaded 45 thousand times. In the last 30 days, the app was downloaded 220 times.

What is the rating of Help Scout?

Help Scout is rated 3.46 out of 5 stars, based on 370 ratings.

Is Help Scout free?

Help Scout is free to download. The APK download size is 19.30 MB. The latest version available is 2026.12. The last update was on August 18, 2026.

What are the requirements for Help Scout?

Help Scout requires Android 5.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play February 2017.

Description

Bring your help desk to your pocket for customer service anytime, anywhere. With the Help Scout Android app, quickly review conversations, assign conversations to teammates, and reply to customers.

More data about Help Scout

Price	Free to download
Total downloads	45 thousand
Recent downloads	220
Rating	3.46 based on 370 ratings
Ranking	Not ranked
Version	2026.12
APK size	19.3 MB
Number of libraries	37
Designed for Android	5.0+
Suitable for	Everyone
Ads	NO ads

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Alternative downloads for the Help Scout app

Help Scout compared with similar apps

Common keywords of similar apps

Bring Pocket Quickly Assign Scout Desk App Conversations

Keywords missing from this app

Ai Team Chat Chatmind Device Messages Voice Work Make Manage Features Information Time Read Recent Assistant Chanty Keyboard Line Experience Easily Business Screen Review Teams Reply Conversation Meeting Tasks Share Answers Pitch Notifications Pet Platform Faster Support Calls Communication Management Files Check Freescout Owners View Customers

Google Play Rating history and histogram

Rating history

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160

Downloads over time

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Help Scout has been downloaded 45 thousand times. Over the past 30 days, it has been downloaded 220 times.

Changelog of Help Scout

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Developer information for Help Scout

Help Scout

help@helpscout.com

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Comments on Help Scout for Android

★★★★★ Mohamed Boudelaa · Nov 18, 2018

The last version is way better, but there's always a room for improvements, for example, sometimes I get a notification even when I've already saw the reply, or I'm in the same thread.

★★★★★ S Ford · Mar 8, 2024

**Update, the support received regarding the issues my team and I were having has been fantastic, and all issues resolved! The update to the app and emailed guidance makes it function as normal. Thank you. - original review-This used to be great on my phone, but since the last upgrade emails are not opening, getting blank screens and pages won't refresh. I can no longer be productive.

★★★★☆ Francis V. · Jun 7, 2019

Thanks for bringing this to Android. Here are my wish list for the app to make this perfect. The ability to move the email to another inbox will truly be a great addition :-) update. Can you please add the ability to hyperlink texts in mobile devices?

★☆☆☆☆ Brenda Havens · Jul 29, 2026

Horrible app! Constantly having to delete & re-download just to see customer videos. Will only show the same videos/photos over & over again. SO many other issues as well. I also never get notifications even though my notifications are turned on.

★★☆☆☆ A Google user · Nov 1, 2018

I have to log in almost every time I open the app - very annoying. I would rate higher if this was fixed. I would love if it had an easy way to manage mailboxes (saved replies, workflows, and apps connected to help scout) but it doesn't. It is very limited.

★★☆☆☆ Steve Steve · Jan 28, 2019

I have the same issue as Dean E. Version 2.1.0 Most of the time you tap on an Android notification it takes you to a blank white screen or says there is a mailbox error. Without working notifications I might as well just browse to the website.

Google Play Rankings for Help Scout

This app is not ranked

Technologies used by Help Scout

15 permissions · 37 libraries

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More apps

Help Scout

Bring your help desk to your pocket with Help Scout for Android

About Help Scout

How many times has Help Scout been downloaded?

What is the rating of Help Scout?

Is Help Scout free?

What are the requirements for Help Scout?

More data about Help Scout

Alternative downloads for the Help Scout app

Help Scout compared with similar apps

Common keywords of similar apps

Keywords missing from this app

Top rated similar apps (16)

Most downloaded similar apps (16)

Google Play Rating history and histogram

Downloads over time

Changelog of Help Scout

Developer information for Help Scout

Share Help Scout

Comments on Help Scout for Android

Google Play Rankings for Help Scout

Technologies used by Help Scout