Helpwise is a productivity app developed by SaaS Labs US Inc..
How many times has Helpwise been downloaded?
Helpwise has been downloaded 3 thousand times. In the last 30 days, the app was downloaded 10 times.
What is the rating of Helpwise?
Helpwise has no ratings yet.
Is Helpwise free?
Helpwise is free to download. The APK download size is 58.14 MB. The latest version available is 3.6.18. The last update was on October 29, 2025.
What are the requirements for Helpwise?
Helpwise requires Android 4.4+ or higher. The app has a content rating of Everyone. The app has been available on Google Play March 2020.
Description
Helpwise is a comprehensive customer service platform that offers a range of features to help businesses manage all their customer communication from a single dashboard.
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Help wise has a positive influence on the way I process communication. It allows me to aim for big goals & allows me to reach inbox zero. This is possible by allowing me to either respond immediately to a message, snooze it for a later reply or most importantly to me, easily delegate the message to another team member while still being able to follow the conversation. These features allow me to realistically manage multiple inboxes and ensure timely responses to all inbound communication.
★★★★★The Man Voiss· May 27, 2021
This newer version of the app is working much smoother than the first edition. Still need to add the fundamentals of helpwise to the features though. Some improvements that should be implemented right away are: 1. Bulk actions (ie, select multiple messages and bulk delete, close, assign, tag, spam etc.) 2. tags (since tags are essentially the only folder element we have, with having to implement folders, just bring in tags so that we can organize on the go. Plus tags can trigger automations, so it would be nice to have some on the go automation via tags.) 3. Universal Inbox AND Zen box experience!!! (to make this mobile app a true productivity tool, including the different consolidated views in the app would be greatly helpful!) 4. Overall "Quality of Life" improvements: - add the "add note" button to the bottom of messages in the outbound area below the reply button to be more consistent with the desktop app - allow toggle close on inboxes a possibly a better indication of unread messages before having to toggle open (or better yet, allow checkboxes to include or exclude messages in the stream, which could function like a universal inbox) - allow for selecting multiple messages, ideally by clicking image, similar to how the mainstream email clients, and bring up actions menu (related to the bulk selection feedback above) - allow for more customization (for example, brand colors, swipe actions. Other than that, I am pleased with the improvements! Look forward to seeing things further developed.
★★★★★Aliya Zehra· Apr 1, 2020
It is a very interesting app and quite easy to understand. It is a shared mailbox where you can manage all your mails.
★★★★★lakshya pal· Apr 1, 2020
Loved the app. Super easy to share the emails among team members.
★☆☆☆☆Ben Delville· Sep 1, 2021
Text functionality does not work. Support has not replied since August 17th despite multiple follow-ups.
★☆☆☆☆Mid Midnight· May 9, 2020
Doesn't work on Maze M1 Note (Android 5.1). App tries to start and closes instantly.
Google Play Rankings for Helpwise
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Technologies used by Helpwise
Helpwise is requesting 43 permissions and is using 30 libraries.
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