INFORMA is a shopping app developed by Kawan Lama Retail.
Download Statistics
INFORMA has been downloaded 3.9 million times. In the last 30 days, the app was downloaded 34 thousand times. It is ranked in the top 100 shopping apps.
User Ratings
INFORMA is rated 4.32 out of 5 stars. The rating is based on 39 thousand ratings.
App Information
INFORMA is FREE to download. The APK download size is 68.97 MB. The latest version available is 5.0.9. The last update was on September 25, 2026.
Technical Requirements
INFORMA requires Android 5.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play since December 2016.
Description
The New INFORMA Mobile App hadir dengan fitur-fitur terbaru untuk pengalaman belanja lebih mudah dan akses layanan INFORMA terlengkap kapan saja di mana saja.
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This app is basically useless if you buy your furniture directly through the shop at their outlet, their customer services are slow and sucks, I can't see when the delivery and the installation services going to come to my house because it doesn't show up in the app (this is my first purchase, and I'm bound to stay at my home for 2 DAYS waiting for ANY information for furniture that I've already fully paid) it's so frustrating! I can't even see the e-receipt on the app 😠
★☆☆☆☆Hanzel Frederick· Mar 8, 2026
Cancelled order without any notice (only through the apps. If you don't have the stock, you need to update your apps regularly. The apps didn't mention anything about my used point refund as well. I just set my bank account to process the refund, the apps have 2 factors authentication and told me to send code through WhatsApp, but I did not receive anything from my WhatsApp (but through sms). Not recommend to transact through these apps, the developer not really serious maintaining this apps
★☆☆☆☆Vania Valentina· Jun 16, 2026
Worst app and worst customer service SOP. I ordered 2x: 27 May & 3 June 2026. It is now 16 June 2026. Up until now, the last updated status on their app is "product being packaged". I am contacting the customer service right now and have waited almost 20 minutes with no response - only a template introduction about someone named "Abell". Informa Sunset Road, who messaged me quickly after my purchase to let me know that shipment can take 7-10 days, never responded anymore when I asked nicely.
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