Intellicon Admin

1.0.0

Intellicon

0.00

0 reviews

50+
Downloads

Free

Intellicon offers the Dashboard to view real time stats of the Agents and Queues

50+ downloads

About Intellicon Admin

Intellicon Admin is a business app developed by Intellicon.

Download Statistics

Intellicon Admin has been downloaded 90 times. In the last 30 days, the app was downloaded 1 times.

User Ratings

The app has no ratings yet.

App Information

Intellicon Admin is FREE to download. The APK download size is 17.05 MB. The latest version available is 1.0.0. The last update was on March 9, 2022.

Technical Requirements

The app has a content rating of Everyone. The app has been available on Google Play March 2022.

Description

Intellicon Mobile application offers the Dashboard to view the real time details and stats of the agents and Queues of all the social channels.
Intellicon Administrator can see the real time stats of Interactions displayed in the form of Charts. In these charts the administrator is able to see the channel wise interaction stats, details of the queues.
This application also offers the facility to the administrator to see the real time Agent’s Presence details and also the Top Work Codes counts of the last 24 hours are displayed.

Intellicon application provides the stats of two important things i.e. Queues and Agents.

Key Features of Intellicon app are:
Supports all 12 channels (voice and non voice).
Stats of calls in IVR and waiting state.
Display average talk and hold time for only Call Channel.
Supports unlimited queue and Agents.
Shows the number of Ringing, Active, Answered and Abandoned Interactions.
Shows the states of Agents either Ready, Unavailable or on Break.
Shows the number of interactions answered by the agents.
Shows the Abandoned interaction counts by the agents in a day.
Displays mostly used work codes in a day.

Benefits for users:
All integrated social channels are available.
Assigned queues are available.
Can see the stats of all agents.
Can see the stats anywhere and at any time.
Quickly view the interaction stats.

Recent changes:
Initial Release

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More data about Intellicon Admin

Price	Free to download
Total downloads	90
Recent downloads	1
Rating	No ratings
Ranking	Not ranked
Version	1.0.0
APK size	17.1 MB
Number of libraries	?
Suitable for	Everyone
Ads	NO ads

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Alternative downloads for the Intellicon Admin app

Intellicon Admin compared with similar apps

Common keywords of similar apps

Stats Agents Intellicon Queues Shows Offers Channels Administrator Interactions Interaction Dashboard Social Displayed Channel Work Codes Counts Supports Voice Number Answered Abandoned Day Time Real View Application Details Charts

Keywords missing from this app

App Network Usage Monitor Performance Mobile Monitoring Data Wi Fi Manage Access System Ai Track Information Device Features Status Sim Recent Reports Datadog Tools User Connected Support Based Spectora Home Screen Helps Set Stay Call Experience Monitors Control Management Tracking Notifications Azen Networks Media

Downloads over time

Intellicon Admin has been downloaded 90 times. Over the past 30 days, it has been downloaded 1 times.

Changelog of Intellicon Admin

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Developer information for Intellicon

Intellicon

info@contegris.com

Website

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Google Play Rankings for Intellicon Admin

This app is not ranked

Technologies used by Intellicon Admin

Intellicon Admin is requesting 1 permissions and we don't have library information (yet).
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