Helps Jio Field Engineers during installation and service requests
50,000+ downloads
About JioFieldDiagnostics
JioFieldDiagnostics is a tools app developed by Jio Platforms Limited.
Download Statistics
JioFieldDiagnostics has been downloaded 85 thousand times. In the last 30 days, the app was downloaded 2.3 thousand times.
User Ratings
The app has no ratings yet.
App Information
JioFieldDiagnostics is FREE to download. The APK download size is 14.82 MB. The latest version available is 1.0.16. The last update was on June 8, 2026.
Technical Requirements
The app has a content rating of Everyone. The app has been available on Google Play June 2024.
Description
Helps Jio Field Engineers during installation and service requests for troubleshooting Jio Services
Recent changes:
Updated App Expiry
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Kudos to the developers who have developed this app it is really helpful in debugging signal related issues with ODU especially in rural areas where Jio Air fiber is installed. With this app a customer with some technical knowledge will be able to align the outdoor antenna properly and check details and issues if any and thus removing unnecessary SR creation and engineer visits! One suggestion is if you can provide more info like signal modulation, MIMO, band info, tower distance/nearby 5g tower
★★★★★Arsalan Ahmad· Feb 11, 2026
It works absolutely fine first of all you have to download jio home and register it with your jio number which is registered in jio air fiber, then open jio field diagnostics app scan the QR code as mentioned on Outdoor unit (ODU) before scanning the QR code first on the Bluetooth tethering from the setting then scan the QR code from ODU it will connect with your ODU, you can see the signal strength
★★★★☆Shams Tabrez Khan· Dec 20, 2025
Bht helpful app h but open hone bht time lgta h is app ko plz solve kro is issue ko
★☆☆☆☆madan vsh· Nov 11, 2025
App doesn't open at all, your network team is of no help, I had fixed connective issues on my own by replacing cat 5 cable and moving odu to good network area. Providing access would ease managing issues
★☆☆☆☆Karthik Kumar Verma· Feb 18, 2026
My biggest mistake was to install jio air fiber in my home I will not suggest anyone to install jio air fiber very, very slow speed and app is not opening
★☆☆☆☆Rituraj Bhuyan· Dec 3, 2024
This app itself needs to run some self diagnostic tests as it doesn't open after installation.
★☆☆☆☆Adv Surjeet Bhadauria (sujeet)· May 24, 2026
A jio technician visited to fix my air fiber, to diagnose the problem he was trying to use this app, which didn't even open after trying for hours... jio is worst at their services, jio is a super flop .
★☆☆☆☆srinivas nekkanti· Sep 21, 2024
App not scanning QR code, manually adding is removed after update. Jio customer care not help to diagnose signal, self diagnosis the app not working jio please update manual adding in app
Google Play Rankings for JioFieldDiagnostics
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Technologies used by JioFieldDiagnostics
JioFieldDiagnostics is requesting 9 permissions and we don't have library information (yet).
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