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-As new parents of three children aged 4 and under, I didn't even have time to use any of the services. I do appreciate the text message reminders. Through the military, we have a similar program that is free.-To unsubscribe, go to your email and search for "Joy Parenting." It should be the email that says "Your free trial ends soon," and you can go through the unsubscribe process from there yourself. I hadn't got refunded. I have not heard from customer service. I contacted the site
★★★★★Valerie Anderson· Jun 2, 2026
A very helpful AI and human support app for parents.
★★★★★Nicole Blum· May 18, 2026
Good app and service but a night mode/dark screen mode would be a lifesaver for people like me who's baby notices any small bit of light in the dark. The white screen makes use during night wake-ups and night nursing sessions really difficult
★☆☆☆☆Hailey Glass· May 19, 2026
Total scam. Charged me for subscription service without my consent after I purchased a package of photos of my newborn baby at the hospital 3mo prior. Just wanted the photos, nothing else. Had to request a refund and deletion of all my personal data they'd collected. On top of that, the app itself is difficult to navigate on purpose because they don't want you to figure out how to reach their customer service people and file a complaint. AVOID this company like the plague!
★☆☆☆☆Tiffany Veen· Feb 24, 2025
Customer service is terrible. I was automatically signed up when I bought newborn photos, and then they charged me after the free trial. I've never even used the service. I can't get anyone to write back to me through email or text to cancel my account. This whole thing seems like a money grab scam aimed at poor, vulnerable new parents.
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