Kartavya

Kartavya is a comprehensive Field Service Management (FSM) application designed to digitally manage end-to-end field operations across network management, distribution, transmission, and project activities. It acts as a single standardised platform for planning, execution, monitoring, and closure of field jobs.

The application supports structured job creation and lifecycle management for maintenance, breakdowns, emergency restoration, inspections, civil works, and project-related activities. Jobs are planned with defined scope, timelines, locations, manpower, materials, tools, and safety requirements, aligned with approved processes and hierarchies.

Through web and mobile access, supervisors and field teams receive real-time visibility into job allocation and execution. Field users can capture site details, upload photographs, record measurements, update progress, and close jobs directly from the site, eliminating manual registers and improving data accuracy.

Kartavya integrates manpower, contract labour, material management, and enterprise systems to ensure seamless data flow, compliance, and auditability. Built-in safety checklists, validations, approvals, dashboards, and MIS reports enable strong governance, data-driven decision-making, and continuous improvement.

Kartavya serves as the single source of truth for field operations, enabling faster execution, enhanced transparency, and improved service reliability.

Kartavya is a robust Low-Code Application Platform (LCAP) solution for managing end-to-end field operations across maintenance, breakdown, inspections, and project activities. It enables structured job planning, execution, and closure with real-time visibility for supervisors and field teams. Kartavya integrates manpower, material, and safety management, ensuring compliance and operational efficiency. With mobile and web interfaces, the application eliminates manual registers, improves coordination, and supports audit-ready workflows. Comprehensive dashboards and MIS reports provide actionable insights for decision-making. Kartavya strengthens governance, enhances reliability, and supports AEML’s digital transformation roadmap for operational excellence.