Knowledge App

Knowledge management goes mobile – with the Serviceware Knowledge app for iOS.
Serviceware Knowledge has been enabling you to access high-quality knowledge quick and easy via your web browser for 15 years now. But your need for knowledge is not limited to your daily work in the office. You may need information that is up-to-date when you are out and about, too. Documents for sales conversations, answers to the numerous questions of your customers, contact data of experts for various topics in your company – the Serviceware Knowledge app allows you mobile access to all of these.
The app enables your employees to apply the knowledge stored in Serviceware Knowledge on the road, easily search every content, as well as access their individual bookmarks. The app is available everywhere – no matter whether you are visiting a customer, having a meeting or working from home.

The following features are included in the Serviceware Knowledge app for iPhone and iPad:
- Access to all branches that are assigned to the respective user
- Selection of single branches to narrow down the displayed content
- Navigation in the Serviceware Knowledge tree
- Searching content by using the search including autosuggest feature
- Displaying texts and documents
- Rating of content by five-star-rating
- Access to and adding of individual bookmarks

Serviceware Knowledge is a smart solution that concentrates all knowledge available in your company. As a central knowledge management system it makes all your knowledge available to your employees. By developing the Serviceware Knowledge app this knowledge is now made available to all users registered via their mobile devices. You do not have a Serviceware Knowledge system yet? Visit www.serviceware-se.com/platform/serviceware-knowledge and get started immediately.

Requirements for using the app:
- Active Serviceware Knowledge user account with known login credentials
- The system used is accessable via internet
- The system is configured for use of the app (please get in touch with your internal Serviceware Knowledge-administrator to activate the app-usage)

Recent changes:
- Easier configuration by setting the URL via MDM configuration parameter sabioUrl
- Added optional parameter "?usesabiologin" to use the internal authentication instead of a configured OpenID authentication