Lab Logistics

Lab Logistics helps lab testing service providers and healthcare couriers / transporters execute pickups, transfers, and deliveries accurately — from specimen collection to final delivery — while maintaining complete chain of custody and temperature compliance. It's used by authorized personnel across contracted lab testing service providers, healthcare, and medical courier organizations, running on a HIPAA-certified logistics platform with more than a decade of operating history.

Key Features

Route optimization with real-time progress across multi-stop workflows
Static route guides for routine orders, dynamic routing for call-ins, and on-demand routing for STAT requests
CBag creation (ambient, frozen, and other temperature classes), consolidation, and transfer tracking across facilities and drivers
Barcode scanning for specimen bags, collection tubes, and courier bags (CBags)
Collection hub transfers, lab-to-lab transfers, warm and cold relay transfers, airport transfers, and poolpoint consolidation handoffs
Shipment and multi-leg transportation tracking
Temperature capture and audit-ready compliance records
Complete, timestamped chain of custody
Customizable pre- and post-route checklists
Real-time sync between drivers and dispatch
Secure, encrypted handling of data throughout the transportation lifecycle

Getting Started
To access the app, contact your organization's administrator or dispatcher for your login credentials. A valid organizational account is required.

Important Notes
Background Location: Lab Logistics may use location services in the background to support real-time route tracking until you log out or close the app.
This application is intended for authorized personnel of laboratory, healthcare, and medical courier organizations that have contracted for logistics services on this platform.

Ideal For
Clinical and diagnostic laboratories
Healthcare logistics providers
Medical courier services
Hospital laboratory networks
Specimen transportation teams
Regional laboratory operations
Integrated Delivery Networks - Unified group of healthcare facilities

About the platform: Lab Logistics runs on an AI- and ML-powered logistics platform with more than a decade of operating history, supporting a network of 2,000+ client companies and 30,000+ drivers.

Recent changes:
Image capture during pickup and delivery activities.
Images capture support from Shipments screen.
Bug fixes and Improvements.