mBank PL

★★★★★ The biggest drawback for me is inconvenient interface to make transfer of own funds. In mBank it is the worst I have ever seen. I am always confused where is account from and account to. And one more wish I really would like to see is the ability to create a template in the title of transfer for zlecenie stałe. For most of permanent transfers I need to include month and year. So if I could type something like "Wynne mieszkania {MM}.{YYYY}" would be awesome. This is only reason of not using

★★☆☆☆ The application and services of this bank are beyond any acceptance. Unintuitive structure, inability to handle most matters immediately. In addition, this bank actively combats cash transactions

★★☆☆☆ I don't know why, but the majority of bank applications in Poland have terrible UX. As a user, I don't know where to search for things, and I need to google. Also, I can't change limits to transfer money between my OWN accounts in the mobile app and need to call the support. It's 2023 people, and it's not security if you think you save users from something.

★★☆☆☆ App is half English half Polish. Notifications completely in Polish. Also, the verification system is weird.(You need to send them a message) Branch/ATM map is either not up to date or there is different problem because when I went to one Atm to use, it was in the place where it has shown in the app. Also, if you use map, it deactivates your phone, so you need to activate again. What kind of nonsense is this? Terrible user experience.