Medallia Concierge is a business app developed by Medallia, Inc.
Download Statistics
Medallia Concierge has been downloaded 16 thousand times. In the last 30 days, the app was downloaded 120 times.
User Ratings
Medallia Concierge is rated 2.50 out of 5 stars. The rating is based on 45 ratings.
App Information
Medallia Concierge is FREE to download. The APK download size is 18.15 MB. The latest version available is 2.10.11. The last update was on April 28, 2026.
Technical Requirements
Medallia Concierge requires Android 6.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play May 2017.
Description
Everyone is messaging; your business should, too. The Medallia Concierge Business App helps businesses communicate with customers via texting and other mobile messaging channels. Medallia Concierge allows businesses to engage, support, and respond to customers in the new mobile messaging era. Medallia Concierge’s real-time enterprise platform works on any device and provides all the tools to deliver an instant, actionable, and seamless customer service experience. By combining the immediacy of chat with the flexibility of mobile, Medallia Concierge is enabling businesses to provide the “instant gratification” service that their customers increasingly expect across a number of industries including hospitality, retail, healthcare, and many more. Features include: • Create, view, receive, and reply to 2-way conversations in real-time • Seamlessly personalized messaging with templates and custom fields • Make your team more efficient with AI-driven messaging automation • Enhance and scale insights across all business units • Easily manage conversations with conversation filtering • Create important internal notes in any conversation • Toggle between multiple accounts and services The Medallia Concierge App is fully integrated with all of its products, including the Medallia Concierge web-based Dashboard, and the Medallia Concierge API. All Medallia Concierge products are always in-sync across all devices.
About Medallia Concierge Medallia Concierge pioneered the business messaging space in 2009 by being the first to offer business texting on its patented platform. Today over 1,000 businesses use Medallia Concierge, including Hyatt, Radisson, Whole Foods, Marriott and ZipCar. Medallia Concierge is the only company to offer simple yet powerful technology like messaging workflow, analytics, integrations, and automations.
Recent changes: We update the Medallia Concierge app regularly to make it faster and more stable for you.
This version includes bug fixes and performance improvements
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The app works awesome! Great for communicating with customers and guests
via text.
★★★★★Eddie Cardenas· Jan 16, 2018
Zingle is an awesome tool to manage text communication s with customers of all industries.
★★★★★Eric Parayos· May 13, 2018
Perfect for personable texting multiple recipients. Time saving and
efficient especially for business.
★☆☆☆☆Gavin Trainor· Mar 21, 2021
Crashes constantly. Logs me out automatically, but I still get every notification, and now it just tells me "login error" every time I try to log back in. All this while still receiving message notifications.
★☆☆☆☆Williams Ocampos· Mar 2, 2023
The customer service staff is a team of robots. First, they use robots for support, which is understandable, but then when you get to talk with a "person" they keep acting like robots - that's where it becomes abuse. Policies are these, charges are these, there is nothing I can do. They don't care about businesses. You get tons of extra charges with the service. There is no direct way to communicate with them, so support is a pain. Do not get into this trap.
★★☆☆☆Preston Eckerdt· Jul 11, 2021
Works great on the web browser, works great on the iPad, Android experience is awful. It frequently will stop displaying any messages (except in notifications), and must be logged out of and back in. You cannot log in with Google as you can with other experiences. And occasionally the app must be reinstalled in order to function.
Google Play Rankings for Medallia Concierge
This app is not ranked
Technologies used by Medallia Concierge
17 permissions·50 libraries
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