Medisave Ambulance App

Medisave Driver is the app for ambulance drivers and fleet owners working with Medisave Trust.

This is not a public app, and it is not a way for the public to call an ambulance. You need a driver or fleet account issued by the Trust to sign in. Members request an ambulance from the Medisave Patient app; this app is what answers them.

WHAT YOU CAN DO

• See emergency requests as they come in for your organisation, with the pickup address and the caller's number, and accept the one you can take.
• Mark yourself on the road or off it, so you only get called when you are free.
• Run one trip at a time, from accepting the call through to completing it.
• Bill a ride against a member's card and have the agreed per-kilometre rate applied, so the member pays the discounted fare.
• See every ride your fleet has run, which ones are still unbilled, and what has been collected.
• Open the full request history for your fleet or just your own vehicle, including the ones that were cancelled and why.
• Check your vehicle's details and the rate card you charge against.
• Record a refund on a ride you have already billed.

SIGNING IN

You sign in with the mobile number on your ambulance record — or your organisation's contact number if you run the fleet — and a one-time code. You can also use an email and password. After that the app is locked behind a 6-digit PIN, and you can add your fingerprint or face as a second way in. Screenshots are blocked inside the app.

LANGUAGES

English and ગુજરાતી, switchable at any time, with a light and dark theme.

ABOUT MEDISAVE TRUST

Medisave Trust runs a membership scheme for families in Gujarat. Members hold a Medisave card and receive an agreed rate on partner services, including ambulance transport. This app is how a fleet answers those calls and gets reconciled.

NEED AN ACCOUNT OR SUPPORT?

Fleet enquiries and support go through Medisave Trust. In-app Training & Help has short guides for every screen.