A mobile support solution to remotely connect, view and control mobile devices.
3.47·1,064 reviews·1,000,000+ downloads
About MobileSupport - RemoteCall
MobileSupport - RemoteCall is a business app developed by RSUPPORT Co., Ltd..
Download Statistics
MobileSupport - RemoteCall has been downloaded 1.5 million times. In the last 30 days, the app was downloaded 9.6 thousand times.
User Ratings
MobileSupport - RemoteCall is rated 3.47 out of 5 stars. The rating is based on 1.1 thousand ratings.
App Information
MobileSupport - RemoteCall is FREE to download. The APK download size is 15.23 MB. The latest version available is 7.6.7.629. The last update was on May 13, 2026.
Technical Requirements
MobileSupport - RemoteCall requires Android 4.1+ or higher. The app has a content rating of Everyone. The app has been available on Google Play May 2011.
Description
Rsupport’s ‘MobileSupport – RemoteCall’ application allows support representatives to remotely access customers’ mobile devices to identify and resolve issues in real-time. With ‘MobileSupport – RemoteCall’, support representatives are able to provide secure and reliable support without having to have the customer visit a support center.
[Key Features]
1. Send and receive files Customer can send local files to the agent.
2. Screen Control View and control customers' mobile devices in real-time to collaboratively identify and resolve issues.
3. On-screen Drawing Mark important areas for the customer to see to communicate certain points more clearly.
4. Text Chat MobileSupport – RemoteCall’s in-app chat feature allows customers and support representatives to conveniently communicate with each other during support sessions.
5. Simple Connection Getting connected is easy. All the customer needs to do is enter the 6-digit connection code provided by the support representative.
6. Check the app list Support agent can review the application installed on the customer's device and request to uninstall it in order to solve the problem.
[Receiving Mobile Device Support - Customers]
1. Download, install, and then launch the ‘MobileSupport’ application. 2. Enter the 6-digit connection code provided by the support representative, then click ‘OK’. 3. Engage in real-time video support. 4. Close the application once video support session has ended.
* It is compatible with Android OS 4.0 or later. Using the latest version is recommended.
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Comments on MobileSupport - RemoteCall for Android
★★★★★MICHAEL Lewis ASHBEE· Aug 1, 2026
Good app too work with thanks developers for the creation, of this app and great job and wonderful work at the megnificiant job again.
★★★★★Ruthann Dolunger· May 23, 2020
I have been with great call for about 7 yrs ...no problems...
★☆☆☆☆Tech With Arpit Rawat· Nov 4, 2017
If someone gives me code than I will give this 5 stars
★☆☆☆☆B C· Jan 2, 2023
Device attacks/hacks after using this software from Support. Strongly advise against using any apps from this company if you don't want your data accessed even after app removal.
★☆☆☆☆jack hiller· Jan 22, 2018
Come on now get with the program how can you make an app that doesn't even work you log into it it immediately asked you for a code where am I getting this code from my pulling it out of my butt you developers are ridiculous you make one screen recorder app that's halfway decent and all your other apps are junk go back to school and go back to the drawing board
★☆☆☆☆Vegan Charlie Lee Blue· Feb 25, 2023
I DID NOT EVER INSTALL THIS APP. I FOUND THIS APP AND PLUG IN APP UNDER MY RECENTLY INSTALLED APPS DIRECTORY. THIS IS NOT OK!
Google Play Rankings for MobileSupport - RemoteCall
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