Lacks broader time/expense tracking or project management features common in some competitors
May have fewer advanced dashboard capabilities than some rivals
Limited social/content features outside core helpdesk functionality
About Mojo Helpdesk
Mojo Helpdesk is a business app developed by Metadot app developer.
How many times has Mojo Helpdesk been downloaded?
Mojo Helpdesk has been downloaded 6.9 thousand times. In the last 30 days, the app was downloaded 57 times.
What is the rating of Mojo Helpdesk?
Mojo Helpdesk is rated 1.81 out of 5 stars, based on 33 ratings.
Is Mojo Helpdesk free?
Mojo Helpdesk is free to download. The APK download size is 18.04 MB. The latest version available is 2.0.1. The last update was on January 29, 2026.
What are the requirements for Mojo Helpdesk?
Mojo Helpdesk requires Android 5.1+ or higher. The app has a content rating of Everyone. The app has been available on Google Play since June 2016.
Description
Efficient support, anytime, everywhere.
Mojo Helpdesk on Android – your dynamic support solution for agents, managers, and admins on the move. A swift and secure productivity companion, providing real-time visibility into your Mojo Helpdesk account.
Key Features:
Tickets: Instantly search and review tickets, post a comment or a staff note, prioritize, tag, and resolve.
Management: Manage contacts, agents, groups, teams, ticket queues, and more aspects of your helpdesk account.
Administration: Billing, security, add-ons, and more account settings available for admins.
Reports: View and manage different reports (dashboard, tickets count, aging summary, etc).
Multiple helpdesk accounts: Supports multiple helpdesk accounts, on which you have at least an agent role.
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Useful but keep the updates and enhancements coming.
★★★★☆Bryan Webb· Jul 7, 2016
Works ok now after update. After the latest update it now works. Thanks!
★★★★★Warwick Burns· Jun 21, 2016
Love it! Finally! What an awesome thing to have for an IT consultant on the move! I can keep track of and manage my client's tickets from anywhere! Thanks Mojo!
★★★★★Ahmed Loudghiri· Oct 1, 2016
Perfect This app is amazing the user experience is perfect
★★☆☆☆Nelson Brites· Aug 14, 2017
This app freezes all the time. Make a small change, Freeze. Change views, Freeze. Update status, Freeze. Please fix this. LG G5
★☆☆☆☆Erik Morrow· Mar 4, 2022
Even after 4 years of this being an issue, I get the white screen after entering the URL. Moving to a different vendor.
★☆☆☆☆Jeremy Conaway· Jan 11, 2024
Junk! It used to work but for many weeks now it just gets stuck at the white screen. Have to use a browser instead.
★☆☆☆☆A Google user· May 25, 2018
Was a great tool until it wasn't. Some recent change in either Android OS
or in Mojo app causes a white screen to appear after you input the mojo
website address and submit. Ticket UI never loads now. Cleared cache and
storage in app. Uninstalled and reinstalled. Gotta. Using Google Pixel 2.
This app is now useless.
Google Play Rankings for Mojo Helpdesk
This app is not ranked
Technologies used by Mojo Helpdesk
5 permissions·1 libraries
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the same time period. Subscriptions can be cancelled at any time before the renewal.
