My altafiber is a productivity app developed by Cincinnati Bell Inc..
Download Statistics
My altafiber has been downloaded 100 thousand times. In the last 30 days, the app was downloaded 1.6 thousand times.
User Ratings
My altafiber is rated 4.58 out of 5 stars. The rating is based on 1.9 thousand ratings.
App Information
My altafiber is FREE to download. The APK download size is 15.34 MB. The latest version available is 4.0.50. The last update was on April 16, 2026.
Technical Requirements
My altafiber requires Android 5.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play September 2022.
Description
My altafiber gives you access to your most important account and services information. You can access and manage your altafiber phone, Internet, and Fioptics TV accounts with your Android smartphone (change based on device and operating system). Billing and Payments: • Pay your bill • View billing and payment history • Setup and manage recurring payments using Autopay • Enroll in paperless billing using eBill • View frequently asked billing questions Account Management • Register and manage your online profile • Setup notification for billing, payments and special offers including upcoming promotions and events Services: • Check your current services and available services for your address • View your Fioptics TV equipment and services including channel lineup Help Center: • Find quick answers to your billing, payment and service questions • Troubleshoot basic service issues in real time • View frequently asked questions Contact Us • Chat with a live altafiber representative for help with all service questions • Send us a question and we’ll reply back via email • Call us for 24/7 customer service, sales and technical support Other Features: • Use Message Center to retrieve important messages from altafiber • Quick links to the Connect Cincinnati and Watch Fioptics* App • Interactive map for altafiber Stores and Payment Centers
My altafiber requires an active altafiber account. App capability is based on subscribed services *Watch Fioptics App requires a subscription to Fioptics TV
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Great package pricing. The service is great. Bill pay is very easy.
★★★★★Dennis Harris Jr.· May 21, 2026
Great App! Works great for making payments. The only issue that I have experienced and still do is getting notifications on my phone. I have double-checked multiple times that I have notifications turned on for this specific app in my phone's actual settings and then also in the Alta fiber app settings as well. No clue but they never work when I have a chat going on with customer service or when I get a message back from a representative.
★★★★★Sheli Miller· Mar 5, 2026
Emails when payment is due. And the app is awesome and makes it easy to make payment.
★☆☆☆☆John Beckman· Apr 11, 2026
This is an honest to GOD experience. Our internet company sold out to this alta fiber they called and told me a bunch of bunk saying one lie after another about price and a bunch of other things. Well as time went on there was an issue. With the bill as soon as you pay it off here comes more charges.I just can't say how much I went through with them people. I. couldn't understand the customer service people. WOW
★☆☆☆☆Mac Spicer· Apr 4, 2026
The app is tota dog water. You add a payment option. Declined. You know better. Try again. Declined. You add a new payment method. Declined. You know better. Try again. Declined. After spamming back and forth for 10 minutes one of them will eventually accept your payment as legit. I really enjoy the task taking 10 minutes to complete when it should only take me 30 seconds. Please do not do better. We love having precious time in our lives stolen
★☆☆☆☆MsJ MsB· Mar 29, 2026
They cbt disconnected my phone I haven't paid in months, I called Kroger's, bank all said payment went to CBT, so foreign people say I have no bill? Well I had scammed calls 📞 on landline all day from Oct-Mar cbt did nothing to prevent it. My bill says 22.84, acp applied, they say my bill is$50 a month, so whose using ACP? It's still around the FCC will not tell you but phone companies destroyed for consumer we had nothing to do with the criminal activity. Cbt NR. file complaint.
Google Play Rankings for My altafiber
This app is not ranked
Technologies used by My altafiber
My altafiber is requesting 22 permissions and is using 67 libraries.
22 permissions·64 libraries
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Each subscription will automatically renew 3 days before the expiration date for
the same time period. Subscriptions can be cancelled at any time before the renewal.
