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This is leagues better than the old 311 app! It's way easier to get the help I need since I can easily search for what I need fixed (or what I might have questions about) and it gets me directly to the people who can solve it. I no longer have to deal with a phone tree or a calling around at random until I can find someone who can help me. Following up on my case is also way easier!
★★★★☆Jenna Allison· Feb 27, 2025
Handy app but hard to read with every word capitalized and frequent misspellings such as "poor" instead of "pour" evidenced in the last screenshot above. There doesn't seem to be any descriptions accompanying the request forms, so I had to look up the description in a separate web browser (for example the special needs' registry). I didn't want to just submit info without knowing what it was, so I did a Google search to see if it would benefit my family's situation. Still a very convenient option.
★★☆☆☆Martijn van Exel· Jun 20, 2026
This app is designed as if it was meant to be used on a computer instead of a phone. A lot of small text fields to fill out. No logic as to why a field is required or not. License plate is a required field but "if unknown enter none". Screens take long to load, pictures take long to upload. What I would like to see is an app that remembers your frequently made requests, only asks for what is required, and doesn't make me spend 5 minutes reporting yet another car parked in the bike lane.
★☆☆☆☆John Tuutau· Aug 20, 2025
Uninstalled and reinstalled, but got the same error message: "The server's certificate is invalid - ask your admin for assistance." What is going on with Salt Lake City? How can a city like Salt Lake let this junk app be the first point of contact for residents looking for assistance? This is unacceptable!!!
★☆☆☆☆Ruth Diaz· Nov 12, 2024
"Let's take an app, that used to work great, and mess it up, so that we can make a "NEW" app, that is worse than the messed up one." Not impressed. Hopefully you all can work out the problems, and get the app to function in a way that people need it to function.
Google Play Rankings for mySLC Mobile
This app is not ranked
Technologies used by mySLC Mobile
Frequently asked questions about mySLC Mobile
Is mySLC Mobile free?
Yes. mySLC Mobile is free to download from Google Play.
Is mySLC Mobile still available?
Yes. mySLC Mobile is on Google Play, and the last update we saw was on April 21, 2025.
Does mySLC Mobile contain ads?
No. Google Play does not list mySLC Mobile as containing ads.
Is mySLC Mobile suitable for children?
Google Play rates the content of mySLC Mobile as suitable for everyone.
How many times has mySLC Mobile been downloaded?
Google Play lists 1,000+ downloads for mySLC Mobile.
How do people rate mySLC Mobile?
mySLC Mobile scores 3.30 out of 5 stars, from 10 ratings on Google Play.
Who made mySLC Mobile?
mySLC Mobile was developed by Salt Lake City Corporation. It is listed in the tools category on Google Play.
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