NBS Benefits Mobile is a medical app developed by National Benefit Services, LLC.
Download Statistics
NBS Benefits Mobile has been downloaded 30 thousand times. In the last 30 days, the app was downloaded 200 times.
User Ratings
NBS Benefits Mobile is rated 3.38 out of 5 stars. The rating is based on 250 ratings.
App Information
NBS Benefits Mobile is FREE to download. The last update was on September 5, 2023.
Technical Requirements
NBS Benefits Mobile requires Android 5.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play August 2014.
Description
NBS Benefits Mobile provides the following functionality:
• View Recent Transactions, Account Balances and Details • Ability to upload supporting claim documentation (Including photographs) • View all email and SMS alerts • Contact administrator from mobile application via email or mobile phone • Same username /password as WealthCare Portal (no need to register your mobile device, just download, login, and go!) • Stronger Authentication support (Picture/Passphrase, device identification and Challenge questions) • View Demographic Details • View Dependents • View Card Details • View Card PIN • Fund HSA account from registered external bank accounts • Register new users directly from mobile device • Ability to edit billing address * • Ability to update billing address * • Ability to report card lost stolen * • Ability to order replacement card * • Ability to attach provider name to newly submitted claims * • Ability to pay provider directly from app *
*Some features may be restricted by your administrator
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Can't add receipt to existing claims that request additional documentation. App says receipt added, but receipt isn't really added. ... Thank you for listening!! You've added a lot of improvements I've specifically requested, which has made the app SO MUCH BETTER! Thanks for recently adding screenshot option.
★★★★☆Jill H· Nov 4, 2023
This has been a great app until recently. For some reason it crashes often, but when it does work it is very easy to navigate and very user-friendly!
★★★★★Tyler Farr· Aug 13, 2020
Ever since the app has been updated, the UI, and the entire experience has VASTLY improved. It went from "I can barely use this" to "this app is easy"! Congrats on a good app!
★★★★★Elaine Huff· May 2, 2024
Easy to submit claims and they finalize claims quickly.
★★☆☆☆Brad N· Feb 7, 2025
The app I am okay, but the customer service at NBS is poor. I don't blame their CSRs. They're just doing their jobs. I blame their Executives for making the reimbursement process as tricky tacky difficult as humanly possible. I wish my employer would find better customer service that doesn't purposefully waste my time, reimbursement after painful reimbursement.
★☆☆☆☆J Lalau· Sep 7, 2020
Freezes and it takes you out and then have to log in again plus it doesn't pull up the messages it just logs you out
★★☆☆☆Shawn Wilson· Sep 24, 2025
I can't view my investments in the app anymore. They used to be displayed under "portfolio" in the investments tab. After the most recent update this section is now blank and does not display my investments.
★☆☆☆☆Adam Smith· Jul 23, 2021
Won't let me upload a PDF, makes me take a screenshot. Doesn't properly upload second or third receipts if the claims need more information. The company is the most difficult FSA company I have ever worked with.
★☆☆☆☆Kristen Murr· Dec 31, 2024
The app is missing critical screens to inform you why you are unable to proceed, ended up having to use the web/desktop version since it was stuck with no instructions on how to proceed. EX: Direct deposit taking 1-2 days was not a screen in app and is on the web, was unable to proceed with claim in app with no idea why
★☆☆☆☆Darrin Schadel· Feb 22, 2024
Does not convert to smartphone display. Terrible customer service. Not user-friendly. Unable to resolve any concerns. Promises, promises, promises!
Google Play Rankings for NBS Benefits Mobile
This app is not ranked
Technologies used by NBS Benefits Mobile
NBS Benefits Mobile is requesting 0 permissions and is using 25 libraries.
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