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★★★★★
Delivery was prompt , in fact much earlier than expected . Packing for the fish was excellent , sealed as leak proof and transported in thermo insulated bag .... vegitables are fresh and good quality.
★★★★★
The fish that I have order today was very clean and was perfectly sliced. The packing is very good
★★☆☆☆
I hve been using netfresh for past few years. The customer support and order placement are well and good. The main concern I would like to share is the delivery fee they are charging. Initially it was 20/- for above orders for 300/-. Later they increased it without intimating customers to 20/- for orders above 500/-. And now its 35/- for above orders of 1000/-.This is very high when compared to other apps like fresh to home etc. About 80% of customers will not buy orders above 1000/- in a day.
★★☆☆☆
They were initially WOW with their clean, hygienic products, good rate and timely delivery. However, that experience was only reserved for the first and second order. Following that it has been a disappointment the last 3 times I ordered. I didn't get any response from their Chat Customer Care as well. The price was also hiked up than the intial offers. Consistent late delivery which compromises the product's freshness is a major issue. Reasons enough for me to move on from this app.
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Each subscription will automatically renew 3 days before the expiration date for
the same time period. Subscriptions can be cancelled at any time before the renewal.