PatientsVoice

PatientsVoice is your personal companion app for the
hospital you trust. Book appointments, view your
medical records, pay bills, refill prescriptions, and
message your care team — all from one secure app on
your phone.

PatientsVoice connects you directly to hospitals
running on the MedisVoice platform. Sign up in under a
minute using just your phone number — no paperwork, no
extra hospital visit needed to get started.

────────────────────────────
WHAT YOU CAN DO
────────────────────────────

📅 APPOINTMENTS
• Browse doctors, specialties, and departments at
your hospital
• Book, reschedule, or cancel appointments in seconds
• Get reminders and real-time check-in updates
• Join telemedicine video consultations from inside
the app

📋 MEDICAL RECORDS
• Access your visit history, diagnoses, and doctor
notes
• View lab results and radiology reports as soon as
they're ready
• Download your prescriptions and medical
certificates
• See allergies, current medications, and immunization
history in one place

💊 PRESCRIPTIONS & PHARMACY
• View active prescriptions and dosage instructions
• Request refills directly from your prescribing
doctor
• Track pharmacy pickup status

🧪 LAB & RADIOLOGY
• See pending and completed test orders
• Download lab and imaging reports
• Get notified the moment new results are released

💳 BILLS & PAYMENTS
• View itemized bills and invoices from your hospital
• Pay securely from the app using supported payment
methods
• Download receipts and payment history
• Track insurance claim status

💬 SECURE MESSAGING
• Message your doctor or care team between visits
• Ask follow-up questions, share concerns, request
clarifications
• Get responses without phone tag or waiting rooms

🏥 MULTI-HOSPITAL
• Receiving care at more than one MedisVoice hospital?
Switch between them in one tap.
• Each hospital's records stay separate and private to
that hospital.

🆔 DIGITAL HEALTH ID (India)
• Link your ABHA / NDHM digital health ID
• Carry your verified health identity across providers

────────────────────────────
PRIVACY & SECURITY
────────────────────────────

Your health data is sensitive. We treat it that way.

• Phone number + OTP login — no passwords to leak
• Encrypted in transit (TLS) and at rest
• Only you and your hospital's authorized care team
can see your records
• Per-hospital data isolation — your records are never
mixed with other hospitals' patients
• HIPAA-aware design and data handling

We do NOT sell, share, or use your health data for
advertising. Ever.

────────────────────────────
HOW TO GET STARTED
────────────────────────────

1. Install PatientsVoice
2. Enter your phone number — verify with the OTP we
send you
3. Select your hospital from the list
4. Complete a one-time profile (name, date of birth,
address)
5. Start booking, viewing, and paying — instantly

If your hospital isn't yet on PatientsVoice, ask their
front desk to add you — or learn more about the patient
portal at https://www.medisvoice.com/patient-portal.

────────────────────────────
WHO PATIENTSVOICE IS FOR
────────────────────────────

• Patients of any MedisVoice-enabled hospital
• Family members managing a parent's or child's
appointments (with consent)
• Anyone who wants their full hospital experience —
bookings, records, bills, and messages — in one
trusted app instead of phone calls, paper receipts,
and lost prescriptions

────────────────────────────
SUPPORT
────────────────────────────

Patient portal: https://www.medisvoice.com/patient-portal
Email: support@medisvoice.com

PatientsVoice — your hospital, simplified.

Recent changes:
Bug fixes