PetSmart App delivers a unified experience for shopping, services, and personalized pet content. Ranked #87 in US SHOPPING with a solid 3.60 rating from 27,553 reviews, it has 5,000,000++ total downloads and has been available for roughly 9.5 years.
Pros & Cons
Unified shopping and services in one app
Treats Rewards loyalty program with points on purchases and services
Broad range of pet-care services (grooming, day camp, and boarding)
Personalized offers and a store locator to find nearby PetSmart locations
Recent downloads in the last 30 days appear flat (76K)
Compared to some competitors, the app shifts focus away from pet food, supplies, and veterinary services in favor of services and experiences
Advertising-heavy features may appeal more to existing users than new customers
About PetSmart
PetSmart is a shopping app developed by PetSmart LLC.
Download Statistics
PetSmart has been downloaded 5.9 million times. In the last 30 days, the app was downloaded 76 thousand times. It is ranked in the top 100 shopping apps.
User Ratings
PetSmart is rated 3.79 out of 5 stars. The rating is based on 28 thousand ratings.
App Information
PetSmart is FREE to download. The APK download size is 157.91 MB. The latest version available is 15.9.0. The last update was on August 24, 2026.
Technical Requirements
PetSmart requires Android 9.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play November 2016.
Description
At PetSmart, we know being a pet parent is one of life’s most rewarding experiences. It also raises many questions.
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UPDATE-changing from 1 to 5 since they have FINALLY decided you can buy just 1 Fancy Feast instead of 6 of 1 flavor! My cats don't want all the same flavor, so I buy a variety. Made no sense that you could buy 1 flavor in ALL cans except fancy feast or friskier! Thank you for changing that.
★★★★★Lyn Fleming· Jul 5, 2026
It's so easy to place an order on my Pet Smart App! And the items I wanted were all available, too. I will be ordering plenty more dog toys and another 25 lbs. bag of dog food very soon. Plus, I don't have to break my back carrying the heavy food bag from the store to my car and from my car, into my home. A definite perk to order online and have it delivered to your home. I'm loving it!
★★★★★Raven Roth· Jul 26, 2026
I will say the app itself has some glitches and server issues... but the rewards are really good and pet smart gives you a lot of ways to save money. Also free same-day delivery!! Super helpful as someone without a car. I can get the pet supplies I need within a few hours with zero additional charge, and no order minimum or small order fee. Nowhere else lets you do that.
★☆☆☆☆BJ· Aug 20, 2026
Update26 App still continuously has issues. Also decided to completely stop shopping at pet smart due to the condition of their beta fish. It's cruel. Stop selling pets at the store. Terrible app. Keeps giving me the loading box upon entering app and then would not let me checkout. When I clicked checkout, it attempted to bring me to check out page but then just loaded back to the review order page. Why offer 15% off to use the app when you don't even have your bugs fixed to have people checkout.
★☆☆☆☆Allison Chinnery· Jul 14, 2026
App says it has connection issues and to restart the app. I just downloaded it. Works fine on Apple devices, what's up with the Android app?
★☆☆☆☆Aileen· Jul 14, 2026
Terrible app. Always blank in order history, never shows my past orders and recent orders unfortunately not allowed to give 0 star
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Trust & Safety: The app requests a broad set of permissions (location, camera, storage, notifications, etc.) necessary for store locator, in-app services, and account management. This is typical for a shopping/booking app; users should review permissions and the privacy policy to understand data usage and sharing.
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