PetSmart App delivers a unified experience for shopping, services, and personalized pet content. Ranked #87 in US SHOPPING with a solid 3.60 rating from 27,553 reviews, it has 5,000,000++ total downloads and has been available for roughly 9.5 years.
Pros & Cons
Unified shopping and services in one app
Treats Rewards loyalty program with points on purchases and services
Broad range of pet-care services (grooming, day camp, and boarding)
Personalized offers and a store locator to find nearby PetSmart locations
Recent downloads in the last 30 days appear flat (63K)
Compared to some competitors, the app shifts focus away from pet food, supplies, and veterinary services in favor of services and experiences
Advertising-heavy features may appeal more to existing users than new customers
About PetSmart
PetSmart is a shopping app developed by PetSmart LLC.
Download Statistics
PetSmart has been downloaded 5.8 million times. In the last 30 days, the app was downloaded 63 thousand times. It is ranked in the top 100 shopping apps.
User Ratings
PetSmart is rated 3.74 out of 5 stars. The rating is based on 28 thousand ratings.
App Information
PetSmart is FREE to download. The APK download size is 156.91 MB. The latest version available is 15.6.1. The last update was on July 9, 2026.
Technical Requirements
PetSmart requires Android 9.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play November 2016.
Description
At PetSmart, we know being a pet parent is one of life’s most rewarding experiences. It also raises many questions. So, we’ve built our app to be a valued resource for every step of your pet parent journey. You’ll find essential products, in-store services, helpful articles, plus you can shop everything your pet needs in one place.
• In-App Shopping: Get all your pet essentials in one place. In a rush? Get your order in 2 hrs. or less with Curbside or In-Store Pickup.
• Treats Rewards Loyalty Program: Sign up to earn points on every merchandise purchase, services appointment & PetSmart Charities® donation. Plus, manage your Treats Rewards account & tier status.
• Grooming Salon Services: Does your pet need a haircut or ear cleaning? Book an in-app appointment & manage their reservation. Need a quick service? Find the nearest salon for walk-in services while you shop.
• Doggie Day Camp Playtime: Check the availability of half or full-day play sessions & view the monthly party-themed playdates.
• PetsHotel Stays: Book overnight accommodations for your pet & manage your reservation.
• Autoship: Schedule, modify & add to your existing Autoship orders plus view the status of upcoming orders.
• Personalized Content: Tailor your app experience to your entire pet family with personalized offers & content.
With a store locator, helpful resources, in-app shopping, services bookings, informative articles & videos, the PetSmart App is a great resource for a great life with your best friend!
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It's so easy to place an order on my Pet Smart App! And the items I wanted were all available, too. I will be ordering plenty more dog toys and another 25 lbs. bag of dog food very soon. Plus, I don't have to break my back carrying the heavy food bag from the store to my car and from my car, into my home. A definite perk to order online and have it delivered to your home. I'm loving it!
★☆☆☆☆TM L· Jul 9, 2026
Search is terrible on the app. Just go to the website, app is not needed. Update: and this burns my phone up, 11 min usage, sucked 11% of bettery!!!
★☆☆☆☆Anara Nitaino· Jun 30, 2026
Update the app I call pet smart they had spiders in stock and your app says it doesn't
★☆☆☆☆Robert Hunt· Jun 28, 2026
won't even open. I try to open the app and after about 10 seconds it says "We are having connection issues. Close the app and restart it". I do that and get the same message. I clear the cache and get the same message. I uninstall and reinstall the app I get the same message. I guess I'll just exclusively order from Chewy from now on.
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PetSmart is requesting 29 permissions and is using 98 libraries.
Show details
Trust & Safety: The app requests a broad set of permissions (location, camera, storage, notifications, etc.) necessary for store locator, in-app services, and account management. This is typical for a shopping/booking app; users should review permissions and the privacy policy to understand data usage and sharing.
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