Focused on non-emergency safety reporting for PG&E electrical infrastructure
Clear, multi-step submission and update process
Visibility into others’ submissions and PG&E findings promotes transparency
Email-based status updates keep users informed
Limited to non-emergency reporting; no direct emergency response feature
Response timelines depend on the Safety Team and may vary
Not ranked in any top list
About PG&E Report It
PG&E Report It is a business app developed by Pacific Gas & Electric.
How many times has PG&E Report It been downloaded?
PG&E Report It has been downloaded 31 thousand times. In the last 30 days, the app was downloaded 160 times.
What is the rating of PG&E Report It?
PG&E Report It is rated 3.14 out of 5 stars, based on 84 ratings.
Is PG&E Report It free?
PG&E Report It is free to download. The last update was on June 18, 2025.
What are the requirements for PG&E Report It?
PG&E Report It requires Android 9.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play July 2021.
Description
PG&E Report It is compatible with Android 14 and later.
We work hard every day to keep our communities safe. We use drones, helicopters, cameras and more to enhance our efforts. And now, our customers can help us keep our communities safe. The PG&E Report It program is a valuable part of our safety toolkit. When customers report non-emergency safety concerns, it helps us identify risks, take action and protect neighborhoods. With PG&E Report It, you can send us photos of possible non-emergency safety issues with our electric system to help us keep your community safer.
PG&E Report It makes it easy to report non-emergency safety concerns related to PG&E electrical equipment. Simply submit a photo of a power pole, power line or other electrical equipment that you think is hazardous, along with the location and a brief description. Your submission goes straight to our Safety Team for review within 5 business days. Together, we can help keep our communities safe.
1. After you submit a report, we’ll confirm it’s been received. 2. Our safety team will review your issue. 3. We’ll send you an email update on your issue status and resolution timeline, if applicable. 4. Some safety concerns can be addressed quickly. Others may take longer depending on our team’s assessment of the issue. 5. You’ll receive status updates as the issue moves forward. We’re committed to keeping you informed every step of the way. 6. When the issue is closed, a final update will be sent to you letting you know what actions were taken.
With the app, you can: • Review examples of safety issues • Submit a photo or video of a non-emergency safety concern • See submissions made by others • Get notified when your safety concern is under review or closed • See PG&E’s findings about your concern and others
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Thank you for being a resource for us at fire station 64 on Galway drive in South San Francisco.
★★★★★Jorge Kinder· Jun 16, 2024
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★★★★★Jose Lopes· Feb 12, 2022
Ian have ing a great time with it. Ian abandoned 109th year old service lines, this house I Live at [720] was built 1n 1911 [Bryte ave. River and subdivision 2 levels standards.
★★★★★Constance Baltazar· Dec 28, 2024
Quick display of outage location maps. Recognition of your address outage reported and time frame for restart.
★★★★★Alexander Carloni· Jun 13, 2024
Quick feedback and resolution to the issue I had brought up. Appreciate the ease of use in the app and the prompt follow through from the inspector at PGE
★☆☆☆☆Michele Elia· Sep 28, 2021
Won't even allow initial setup without either 'invalid email address' or 'unable to connect to server to verify invitation'. Typical PGE ineptitude at work!
★☆☆☆☆Chan· Feb 16, 2022
Was trying to register, and the app says my email is invalid.
★☆☆☆☆Jorge A. Moreno· Feb 5, 2024
It's not worth the battery or me.ory space. I'm trying to see the outage map. I can't find it. I'm trying to report, but I can't find the option either. Garbage app.
★☆☆☆☆Jan Petykiewicz· Jan 18, 2025
Could not submit my broken power pole report, had to call (and couldn't provide photos).
★★☆☆☆Michael Morgan· Aug 13, 2024
Doesn't work with my Samsung android. The app will not let me post the actual location of the issue, it only posts my home location.
Google Play Rankings for PG&E Report It
This app is not ranked
Technologies used by PG&E Report It
PG&E Report It is requesting 0 permissions and is using 53 libraries.
Show details
Each subscription will automatically renew 3 days before the expiration date for
the same time period. Subscriptions can be cancelled at any time before the renewal.
