Reach Mobile: The good carrier

★★★★★ WONDERFUL SERVICE AND APP! We knew exactly which steps we needed to take, all the pitfalls we might run into, and every part of the process was low-stress. My husband's phone was switched from our old service to Reach in 5 minutes because the process is so well written. Give the author a raise! And the 24/7 chat/support team.... I have never had such outstanding service from any phone service or any phone center/technical support/etc. They were patient with every question I had (adding my second line was complicated due to an error on my part - nothing to do with Reach whatsoever). They went above and beyond to help me try every different option we needed to, guided me on how to ask questions to my previous provider, and continuously offered me positive and professional service. The two women I remember speaking with, Cyan and Julienne, were absolutely perfect.

★★★★★ Man if you are on a fixed income, the reach moble is the best that I have had .It's really. Verizon but the people will talk to you about anything you need to no.I have not had a bit of trouble. Thanks reach mobile. Mike

★★★★★ Wonderful, helped me out of a bind that was my mistake. Customer service 24/7, immediate response, thank you so much, nice people.

★★☆☆☆ The service doesn't work at my house and doesn't allow me to use Wi-Fi for calls. Will be switching soon for this reason. I tried to like it, but it just doesn't work. I get double text messages, missed text messages, the voicemail box is full of only a few saved messages. It's fairly cheap, and I do like the charitable nature of the service... I just don't like doing cartwheels to get texts to send...

★★☆☆☆ Reach Mobile is fine, as a reseller of Verizon services. BUT, if you really want to see what kind of provider they are, wait until you try to switch from Reach to another carrier! They make switching almost IMPOSSIBLE! Reach is OK, as long as you are willing to stick with them FOR LIFE. But, unless you are ready to make a LIFELONG commitment to one cell service provider, steer clear of Reach Mobile!