Resco Houston

Empower technicians to succeed every time, increase work efficiency on the shop floor, and turn tribal knowledge into easily accessible standardized instructions.

Resco Houston enables teams to access, manage, and share standardized work instructions directly on-site and connect with experts via AR – to complete any job on the first go.

Identify equipment or work process. Choose from dedicated guides in the knowledge library. Use easy-to-follow visuals and instructions to complete any task.

And when predefined resources won’t cut it, you can simply contact experts through AR video calls to find the solution with live remote assistance.

Main features:
• Quickly log into the app with a QR code
• Access step-by-step guides anytime, anywhere
•Effortlessly identify instructions or equipment with QR code scanning and advanced search
• Receive live remote assistance through AR video calls
• Precisely navigate on-site technicians via drawings and pre-defined arrows

Recent changes:
Platform
- Merge conflict form improvements
- Bulk update of records using multiselect
- Business process flow fixes
- Cascading delete for custom child-parent relationships
- New admin tool for troubleshooting SharePoint documents
- Okta authentication for Resco Cloud organizations
Guides
- Dynamics support
- Access guides directly from questionnaires
- Improved UI for harvesting guides