Rescue + Mobile for Android

Rescue is a secure support app but should only be used with a trusted technician

by GoTo Technologies USA, Inc.

Million

Downloads

5.0+

Android version

9/21/22

Last updated

2011

July

App age

16.6 MB

App size

Everyone

Content rating

FREE

Price

Google Play Rating history and histogram

1884

469

328

187

989

Changelog

Sep 21, 2022 Update Version 8.0.7-132
Jul 15, 2022 Update Version 8.0.6-131
Jul 6, 2022 Update Version 8.0.4-127
Jul 5, 2021 Update Version 8.0.2-112
Jun 25, 2021 Update Version 8.0.2-111
Jun 23, 2021 Update Version 8.0.2-110
May 4, 2021 Update Version 8.0.0-105
Apr 22, 2021 Update Version 8.0.0-104
Feb 8, 2021 Update Version 7.14.3-100
Feb 3, 2021 Update Version 7.14.3-98
Dec 10, 2020 Update Version 7.14.2-85
Oct 15, 2020 Update Version 7.13.5-77
Sep 23, 2020 Update Version 7.13.4-75
Sep 15, 2020 Update Version 7.13.3-74
Aug 25, 2020 Update Version 7.13.2-72
Jul 20, 2020 Update Version 7.13.1-69
Jul 9, 2020 Update Version 7.13.0-66
Jun 25, 2020 Update Version 7.12.16-62
May 14, 2020 Update Version 7.12.15-61
May 6, 2020 Update Version 7.12.13-58
Apr 22, 2020 Update Version 7.12.10-53
Mar 11, 2020 Update Version 7.12.8-51
Feb 27, 2020 Update Version 7.12.6-49
Feb 19, 2020 Update Version 7.12.6-48
Jan 28, 2020 Update Version 7.12.6-45
Jan 9, 2020 Update Version 7.12.6-44
Dec 13, 2019 Update Version 7.12.5-43
Dec 2, 2019 Update Version 7.12.4-42
Sep 23, 2019 Update Version 7.12.3-39
Sep 12, 2019 Update Version 7.12.3-29
Sep 10, 2019 Update Version 7.12.2-28
Aug 27, 2019 Update Version 7.12.2-26
Aug 5, 2019 Update Version 7.12.2-24
Jul 30, 2019 Update Version 7.12.1-20
Jul 25, 2019 Update Version 7.12.0-17
Jun 14, 2019 Update Version 7.11.13
May 22, 2019 Update Version 7.11.12
Mar 22, 2019 Update Version 7.11.11
Jan 28, 2019 Update Version 7.11.10
Jan 10, 2019 Update Version 7.11.8
Dec 13, 2018 Update Version 7.11.7
Mar 6, 2018 Update Version 7.11.6
Jan 31, 2018 Update Version 7.11.5
Nov 24, 2017 Update Version 7.11.4
Jun 23, 2017 Update Version 7.11.2
Mar 30, 2017 Update Version 7.11.0
Dec 7, 2016 Installs 1,000,000+ installs
Dec 1, 2016 Update Version 7.10.1
Nov 15, 2016 Update Version 7.10.0
Jun 29, 2016 Update Version 7.8.5

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Developer information

GoTo Technologies USA, Inc.

[email protected]

Website

333 Summer St
Boston MA 02210
United States

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Description

*ONLY DOWNLOAD IF DIRECTED TO DO SO BY A SUPPORT TECHNICIAN YOU TRUST*
The Rescue + Mobile applet for Android allows support technicians to troubleshoot a problem you are having on your Android device. To use this application you must be receiving support from a technician who is using LogMeIn Rescue and will provide you a pin code to start the session.

Technicians have the ability to chat, transfer files, view system diagnostic information, pull and push APN configurations (Android 2.3), push and pull WiFi configuration, and more. Remote control is available on the latest devices from Samsung, HTC, Motorola, Huawei, Sony, Vertu, Kazam and more.

For more information or for a free trial of LogMeIn Rescue visit our website: https://www.logmeinrescue.com/

How to use:
1) Install the application
2) Launch the application from your Applications folder
3) Enter the six digit pin code given to you by your support technician
4) Allow your trusted support technician to connect to your device

This app uses the Device Administrator permission.

Recent changes:
Minor bugfixes and improvements

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Google Play Rankings

Top rankings

Rank	Country	Category	List
144	United States	Business	Top Free

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Ranking history in United States

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Permissions

Development tools

test access to protected storage

Network communication

view network connections, view Wi-Fi connections, pair with Bluetooth devices, full network access

Storage

modify or delete the contents of your USB storage

Phone calls

read phone status and identity

Hardware controls

control vibration

System tools

access Bluetooth settings, change system display settings, connect and disconnect from Wi-Fi, disable your screen lock, retrieve running apps, draw over other apps, prevent phone from sleeping, modify system settings, install shortcuts

Extra

android.permission.BATTERY_STATS, android.permission.BLUETOOTH_CONNECT, android.permission.FOREGROUND_SERVICE, android.permission.sec.MDM_APN, android.permission.sec.MDM_APP_MGMT, android.permission.sec.MDM_EMAIL, android.permission.sec.MDM_EXCHANGE, android.permission.sec.MDM_LOCATION, android.permission.sec.MDM_REMOTE_CONTROL, android.permission.sec.MDM_WIFI, com.android.remotecontrolservice.REMOTE_CONTROL, com.lmi.htc.rescuesecurity.REMOTECONTROL, com.lmi.moto.rescuesecurity.REMOTECONTROL, com.lmi.motorola.rescuesecurity.REMOTECONTROL, com.lmi.rescuesecurity.REMOTECONTROL, com.lmi.three.rescuesecurity.REMOTECONTROL, com.lmi.vodafone.rescuesecurity.REMOTECONTROL, com.logmein.rescuemobile.samsungaddon.SUPPORT_PERMISSION, com.samsung.android.knox.permission.KNOX_APP_MGMT, com.samsung.android.knox.permission.KNOX_REMOTE_CONTROL, com.samsung.android.knox.permission.MDM_APN, com.samsung.android.knox.permission.MDM_APP_MGMT, com.samsung.android.knox.permission.MDM_EMAIL, com.samsung.android.knox.permission.MDM_EXCHANGE, com.samsung.android.knox.permission.MDM_LOCATION, com.samsung.android.knox.permission.MDM_WIFI