Rescue + Mobile for Android

Rescue is a secure support app but should only be used with a trusted technician

by LogMeIn, Inc.

Million

Installs

4.1+

Android version

3/6/18

Last updated

2011

July

App age

3.14 MB

App size

Everyone

Content rating

FREE

Price

Google Play Rating history and histogram

1303

357

223

169

481

Changelog

Mar 6, 2018 Update Version 7.11.6
Jan 31, 2018 Update Version 7.11.5
Nov 24, 2017 Update Version 7.11.4
Jun 23, 2017 Update Version 7.11.2
Mar 30, 2017 Update Version 7.11.0
Dec 7, 2016 Installs 1,000,000+ installs
Dec 1, 2016 Update Version 7.10.1
Nov 15, 2016 Update Version 7.10.0
Jun 29, 2016 Update Version 7.8.5
Jun 13, 2016 Update Version 7.8.4
May 22, 2016 Update Version 7.8.3
Apr 3, 2016 Update Version 7.8.1
Feb 23, 2016 Update Version 7.8.0
Apr 18, 2015 Installs 500,000+ installs
Apr 18, 2015 Update Version 7.4.526
Jul 19, 2014 Update Version 7.4.510
Jan 25, 2014 Update Version 7.4.507
Jan 20, 2014 Update Version 7.4.506
Nov 16, 2013 Update Version 7.3.502
Oct 15, 2013 Update Version 7.3.500
Jun 28, 2013 Update Version 7.2.495
Mar 23, 2013 Installs 100,000+ installs
Feb 21, 2013 Update Version 7.2.481
Dec 21, 2012 Update Version 7.2.474
Aug 15, 2012 Installs 50,000+ installs
Jul 2, 2012 Update Version 7.0.446
Nov 12, 2011 Update Version 7.0.404
Oct 28, 2011 Update Version 7.0.403
Oct 18, 2011 Update Version 7.0.391
Jul 17, 2011 New App Version 6.3.248 in Business for Free

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Developer information

LogMeIn, Inc.

[email protected]

Website

320 Summer St,
Boston, MA 02210
United States of America

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Description

*ONLY DOWNLOAD IF DIRECTED TO DO SO BY A SUPPORT TECHNICIAN YOU TRUST*
The Rescue + Mobile applet for Android allows support technicians to troubleshoot a problem you are having on your Android device. To use this application you must be receiving support from a technician who is using LogMeIn Rescue and will provide you a pin code to start the session.

Technicians have the ability to chat, transfer files, view system diagnostic information, pull and push APN configurations (Android 2.3), push and pull WiFi configuration, and more. Remote control is available on the latest devices from Samsung, HTC, Motorola, Huawei, Sony, Vertu, Kazam and more.

For more information or for a free trial of LogMeIn Rescue visit our website: https://www.logmeinrescue.com/

How to use:
1) Install the application
2) Launch the application from your Applications folder
3) Enter the six digit pin code given to you by your support technician
4) Allow your trusted support technician to connect to your device

This app uses the Device Administrator permission.

Recent changes:
Improved remote view performance and support for android 8.1

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Google Play Rankings

Top rankings

Rank	Country	Category	List
101	United States	Business	Top Free
104	France	Business	Top Free
144	Canada	Business	Top Free
79	Australia	Business	Top Free
161	Japan	Business	Top Free
99	Finland	Business	Top Free
121	United Kingdom	Business	Top Free
261	Germany	Business	Top Free
132	Portugal	Business	Top Free
161	Sweden	Business	Top Free

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Ranking history in United States

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Permissions

Development tools

test access to protected storage

Your location

precise (GPS) location

Network communication

view network connections, view Wi-Fi connections, pair with Bluetooth devices, full network access

Storage

modify or delete the contents of your USB storage

Phone calls

read phone status and identity

Hardware controls

control vibration

System tools

access Bluetooth settings, change system display settings, connect and disconnect from Wi-Fi, disable your screen lock, retrieve running apps, draw over other apps, prevent phone from sleeping, modify system settings, install shortcuts

Extra

android.permission.BATTERY_STATS, android.permission.sec.MDM_APN, android.permission.sec.MDM_APP_MGMT, android.permission.sec.MDM_EMAIL, android.permission.sec.MDM_EXCHANGE, android.permission.sec.MDM_LOCATION, android.permission.sec.MDM_REMOTE_CONTROL, android.permission.sec.MDM_WIFI, com.android.remotecontrolservice.REMOTE_CONTROL, com.lmi.htc.rescuesecurity.REMOTECONTROL, com.lmi.moto.rescuesecurity.REMOTECONTROL, com.lmi.motorola.rescuesecurity.REMOTECONTROL, com.lmi.rescuesecurity.REMOTECONTROL, com.lmi.three.rescuesecurity.REMOTECONTROL, com.lmi.vodafone.rescuesecurity.REMOTECONTROL