Telecalling CRM & Call Center App with Auto Dialer & Call Recording
About Runo Call Management CRM
Runo Call Management CRM is a business app developed by Rutakshi Technologies Private Limited.
Download Statistics
Runo Call Management CRM has been downloaded 100 thousand times. In the last 30 days, the app was downloaded 1.9 thousand times.
User Ratings
Runo Call Management CRM is rated 4.33 out of 5 stars. The rating is based on 2.2 thousand ratings.
App Information
Runo Call Management CRM is FREE to download. The APK download size is 54.92 MB. The latest version available is 8.2.14. The last update was on June 18, 2026.
Technical Requirements
Runo Call Management CRM requires Android 5.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play March 2020.
Description
Start your journey with Runo Call Management CRM – the all-in-one Call Management App designed for modern sales teams. Enjoy a 10-Day Free Trial, Zero Implementation Cost, and Zero Infrastructure Cost. Get fully set up in just 30 minutes.
Runo is a SIM-based Telecalling App and Lead Management App that empowers businesses to significantly improve their call connect ratio and double their telecalling productivity within 2 weeks. Engineered specifically for teams relying on outbound sales calls to convert leads, nurture prospects, qualify inquiries, and close deals, Runo stands out as the preferred Call Management CRM for high-performance businesses.
If your business is seeking a smarter Telecalling App that exceeds basic dialing functions, Runo provides comprehensive control over team calls, lead pipelines, and workflow automation - all from a single platform.
Why Choose Runo Call Management App?
👥 Live Team Status
Track who’s available, on a call, or offline, in real time with built-in sales team management. Manage distributed or in-office teams with ease.
📊 Real-Time Dashboards
Track total calls, talk time, and agent performance with call tracking and live dashboards. Make decisions backed by data.
📤 Auto Lead Allocation
Assign incoming leads to the right sales rep automatically, reducing response time and boosting conversion chances.
⚙️ CRM Customisation
Tailor your mobile CRM to your business. Add custom fields and personalize your pipeline without needing IT support.
🧩 Lead Management System
Drag and drop leads across sales stages. Stay on top of deals and visualize your pipeline with ease.
📞 Auto Dialer
Save time and increase productivity using our CRM with Auto Dialer, built for high volume calling.
🎙️ Call Recording
Record all sales calls automatically. Monitor quality, revisit details, and train your team with real examples.
⏰ Follow-Up Notifications
Set follow-ups and get automatic reminders. Ensure no lead goes cold due to missed callbacks.
🔍 Advanced Caller ID
See the caller’s name, last interaction, and appointment info before answering.
💬 Message Templates
Send quick WhatsApp or email replies using pre-set templates. Maintain consistency and speed across your team.
📆 Interaction Timeline
View all customer interactions in a single, easy-to-navigate timeline.
Roadmap Preview: Smarter Calls With AI
📝 AI Call Transcript
Get a complete, searchable text version of every call. No more note-taking.
🧠 AI Call Summaries
Recap each call with clear action items and takeaways.
🎯 Sentiment Analysis
See whether a call was positive or negative. Spot unhappy leads early.
🗒️ Meeting Notes (MoM)
Auto-capture key takeaways, urgency, and next steps after every call.
🗣️ Agent-Customer Talk Ratio
Know how much your team listens vs talks. Coach better, close faster.
📊 Call Quality Scoring
Score each call on clarity, filler words, and tone. Use it for coaching and reviews.
🤖 AI Assistant
Ask questions like “show missed follow-ups” and get instant answers from your call data.
Ready to leave behind low connect rates and clunky systems?
Download Runo today and experience what the future of call management feels like.
Get a 10-Day Free Trial.
[Minimum supported app version: 8.0.30]
Recent changes: AI Customer Insights CRM-Based Filters for AI Insight Rules Feedback for AI Call Analytics Default AI Transcript Script AI Dashboard Enhancements Conditional Webhook Triggers Improved Call Tracking Visibility Download Team Live Status International & UK Payments Upcoming Plans Page CRM Bulk Upload Improvements Unique Filter Drilldown to Call Logs Resizable Table Columns AI Scoring parameter limit increase AI Webhook Triggers to have agent customer bifurcation
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It is a good platform for tracking call details and follow up
★★★★★Ashnamura International· Apr 15, 2026
Good for business. Auto dialer, call recording, easy setup.
★★★★★Bankvallet· Feb 4, 2026
Very useful to maintain my customers loan journey.
★☆☆☆☆ssangeetha swetha· Mar 19, 2026
We are using this Runo app for a longer time. There is no customer service at all. They forced our employees to put 5-star rating. They will not promptly attend customer queries on time. Very bad customer service.
★☆☆☆☆MANORANJAN KUMAR Singh· Mar 6, 2026
The product is very generic and not really useful. From a business owner’s point of view, the reports are misleading and relying on them could even harm a business. Customer support is also very slow whenever there is an issue. I have raised these concerns many times, but it seems they are not ready to improve. Another disappointing part is that they do not provide refunds. Please check all required reports before payment because after that you know
Google Play Rankings for Runo Call Management CRM
This app is not ranked
Technologies used by Runo Call Management CRM
Runo Call Management CRM is requesting 37 permissions and is using 38 libraries.
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