Automate call tracking with real-time device automation and recording pick-up
About Salestrail – Sync Calls & Recs
Salestrail – Sync Calls & Recs is a business app developed by Liid Oy.
How many times has Salestrail – Sync Calls & Recs been downloaded?
Salestrail – Sync Calls & Recs has been downloaded 120 thousand times. In the last 30 days, the app was downloaded 610 times.
What is the rating of Salestrail – Sync Calls & Recs?
Salestrail – Sync Calls & Recs is rated 3.72 out of 5 stars, based on 270 ratings.
Is Salestrail – Sync Calls & Recs free?
Salestrail – Sync Calls & Recs is free to download. The APK download size is 42.78 MB. The latest version available is 1.13.11. The last update was on November 18, 2025.
What are the requirements for Salestrail – Sync Calls & Recs?
Salestrail – Sync Calls & Recs requires Android 7.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play November 2018.
Description
Salestrail uses secure on-device automation to detect, log, and sync your SIM and WhatsApp call activity in real time — directly from your device to your CRM or call analytics dashboard. No manual input. No missed calls. No switching apps.
Salestrail monitors call events as they happen on your device and sends them instantly to your CRM or dashboard so your team always has accurate, real-time activity data.
If your Android device includes a built-in call recorder, Salestrail automatically detects and attaches those recordings to the call log — giving you complete insight into both call performance and conversation quality.
🚀 Key Features
Real-Time Call Event Detection Salestrail uses device automation APIs to detect call events instantly: - Incoming calls - Outgoing calls - Missed calls - WhatsApp and WhatsApp Business voice calls These events are captured as they happen and synced securely.
Automatic Call Recording Pickup (Only if Device Supports It) If your Android device has native, built-in call recording, Salestrail will automatically detect the recording file generated by the system and attach it to the corresponding call log in your CRM or dashboard — in real time. Salestrail does not initiate recording or modify recordings. It only detects and attaches files created by the device’s built-in call recorder.
Smart Automation Rules Choose what gets tracked: call types, SIM card, or time windows. Once configured, Salestrail automates logging so your data flows seamlessly in the background.
CRM Sync Integrates with Salesforce, HubSpot, Zoho, Microsoft Dynamics, and other platforms to keep your call activity consistent across systems.
Works Offline If your phone is temporarily offline, Salestrail queues the call events and syncs them automatically when the connection returns.
Permissions & transparency 🌟
Salestrail uses only the permissions needed to perform its core automation features. Without these permissions, the app cannot detect or log calls and attach recordings automatically.
Call Information / Call Logs – Used to detect call events (incoming, outgoing, missed) and sync them as call activities.
Contacts – Used to match numbers with names in your CRM or device contacts for accurate reporting.
File Storage/Read Media Files – One of Salestrail's core functionalities is to pick up call recordings from your device and automatically attach them with the data we store, and hence Salestrail needs this permission. Salestrail does not record audio — it only detects and attaches system-generated recordings to the call log. This requires permission to read the recording file created by the device and pick it up automatically. The use case or Salestrail is device automation and hence call recordings needs to be attached automatically.
Notifications and/or Accessibility (if enabled) – Used only to detect WhatsApp and WhatsApp Business call events for tracking; no message or screen content is ever read or stored.
Network Access – Used to securely sync your call data to the cloud dashboard or CRM.
🌟 Why Teams use Salestrail
Eliminates manual call tracking and data entry Syncs call events, recordings and performance data instantly Supports SIM and WhatsApp calls Works with popular CRMs — no VoIP or new numbers needed Designed for sales and support teams who work on the go
You remain in full control — permissions can be enabled or disabled at any time.
Recent changes: Hey, this is another update for you!
Fixes for crashes that were introduced in the previous release
Added backsync settings and improved the functionality
Improvements to permission notifications
Fix for 'Internal error' message during onboarding
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Comments on Salestrail – Sync Calls & Recs for Android
★★★★★Deep L· Sep 11, 2020
You don't have anything perfect, but I am amazed with Thuy from the support team of Salesforce. Very quick response and fixed all issues that I was facing with Sales trial because of my handset, it's absolutely amazing👍👍👍👍😍
★★★★★Anastasia Sokolova· Sep 26, 2019
I have been using the app for about a month bow, and I'm very happy with it! It could be great If I could create and update my SF opportunities as well. Anyway, I got it mainly for logging in calls and caller ID to Salesforce, and it functions much better than other apps I've tried before. The main benefit it that all calls are being logged in to Salesforce without me opening the app.
★★★★★Dmitry Levichev· Sep 24, 2019
Just started it using a week ago and feel very satisfied with app experience. Automatic activity tracking works perfectly
★★★★★Vishal Ahuja· May 14, 2024
Good App, does the just job and helps in business run more effectively
★★★★★Don Kaizer· Sep 24, 2019
Very optimized app with tons of great features. Quick to set up and easy to connect with Salesforce and start using immediately.
★☆☆☆☆RAJASHRI PAROPKARI· Aug 28, 2020
Tell me one single useful thing about this app as a user. Hangs after every call, constantly we have to uninstall and install again. Not logging the calls. Not making the work easy. Instead, consuming a hell lot of time. It only resulted in making me less productive in my work !! Kindly think twice about the performance before applying such restrictions on employees.
★☆☆☆☆samruddhi shelkande· Aug 3, 2020
Constant call drop. Calls not shown is logged calls. Hangs after every 2-3 calls, so you have to uninstall and install app again.
★★☆☆☆Sandipika Sneha· Nov 28, 2020
Very time it stops working. I am installing it for 5th time
Google Play Rankings for Salestrail – Sync Calls & Recs
This app is not ranked
Technologies used by Salestrail – Sync Calls & Recs
Salestrail – Sync Calls & Recs is requesting 26 permissions and is using 72 libraries.
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