sipnik Engage

sipnik Engage brings your brand's customer conversations into one app. WhatsApp and live website chats, phone calls, voicemail and your brand's mailboxes — in your team's pocket.

• Messages: WhatsApp and web chats in one list. Take over a waiting chat from the assistant, send files and product cards.
• Phone: your extension rings on your phone and incoming calls show who is calling. Hold, transfer, keypad, speaker and headset support. Missed calls and call history.
• Email: read and reply to your brand's mailboxes and open attachments. Remote images stay off until you allow them.
• Overview: today's customer contacts, chats waiting for you, missed calls and unread email at a glance.
• Team: message teammates and call their extensions with one tap.
• Notifications: new chats, calls and email reach your phone instantly.
• Fast start: recently viewed data is kept on your device, so the app opens without waiting for the network.

Sign in with your my.sipnik.com account — phone number and password, or an email code. If you manage several brands, pick the one to continue with. collobr panel users continue with "Sign in with Collobr".

Turkish, English, French.

Recent changes:
• Approval requests: approve or decline requests such as panel access right from the notification; approvals are confirmed with fingerprint or screen lock.
• Links in notifications open the right page.
• Pull to refresh on the Team screen; call teammates with one tap.
• Simplified Overview for restricted extensions.
• sipnik Engage colour in notifications and minor fixes.