SITE-CSR

-Through the app, customers can choose from their registered products to raise service requests in case of any issues.
(Note: As these products are already available at the customer's location and they possess all necessary information about them, immediate photo availability is not always required at the time of selection.)
- Easy-to-use thanks to an optimized, clear, and beautiful user interface to view service appointments, service history and other important information from anywhere.
- Stay informed with the most up-to-date information and Offers with automatic push notifications to relevant users.
- Real-time status update and monitoring to track progress on service request

=> Register Complaint: Customers can choose from their registered products to raise service requests in case of any issues.

=> Complaint/Service History: Track real-time updates and monitor the progress of service requests, providing customers with their complete service history details.

=> Upcoming Service: Customers can view details of their upcoming scheduled services.

=> Notifications and Offers: Stay informed with the most up-to-date information and receive automatic push notifications for exclusive offers (if any offer is available only then).

=> Product Enquiry: Explore other products and inquire for more details.(Products will be shown to customer only if uploaded with image from admin side)

=> My Profile: Users have the option to update their profile information.

=> My Items: Displaying customers' registered items only.

=> My AMC: Shows customers' Annual Contract Maintenance details, if applicable.

Sikkim IT Enterprises (SITE-CSR) Was founded with the vision to simplify technology for local institutions and

businesses. Based in Gangtok, we have steadily built a reputation for delivering quality IT solutions across the state.

From supplying high-end IT equipment to setting up smart classrooms and servers, we are proud to be part of Sikkim’s digital growth.

Recent changes:
App allows Customers to book their services and track their Closed job history