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I'll be honest I tried a 7-day trial with SLICE and I can't fault the network in any way, the reason I have not taken a paid plan is I currently get 80 GB plus unlimited C & T for £9 off SMARTY MOBILE (as a group discount, also run a HUAWEI_H112-370 5G CPE PRO ROUTER WITH UNLIMITED DATA.... ***UPDATE*** Now with slice mobile, I do travel but do not use a mobile phone internationally, but just in case I did need a PUK code, but it used up 10 attempts kudos to CS George., a simple reboot fixed it
★★★★★Kevin Burke· Aug 3, 2025
Absolutely different experience to other networks. Actually have customer service that responds promptly. Also, I do believe we as users of these services need to be more aware and help not hinder. Interesting details and workings of slice and customer service again...a service is only as good as when it's not and this is the first time a tel provider has at least kept me informed stayed polite and courteous. I do hope that things improve across the UK's Tel network the things that we could do.
★☆☆☆☆Brian Crook· Nov 9, 2024
Buggy and wrong. Downloaded the app, and it tells me my phone is not eSIM enabled, but it is, (Honor 90 5g). I've been using another eSim for a while. Also, won't let me input my name so can't sign up!
★☆☆☆☆Kai Rooney· Sep 20, 2026
The service is ok and so is the idea however the app is awful to log in it requires an email to be sent and that needs me to do it up to 4 times before it logs me on. I activated the biometric log in that doesn't work tried to turn it off that doesn't work. Uninstalled app to try to fix the issue guess what that doesn't work. Although this doesn't affect the service it's just annoying when you're trying to log into an account hopefully this will be fixed at some point but not holding high hopes.
★☆☆☆☆V s· Dec 21, 2024
AVOID AT ALL COSTS. Please never even consider using slice. I've never had so many problems with a network in all of my 27 years of life. Firstly I wasn't receiving SMS, after speaking to support for over a week I gave up and asked for a PAC code. This PAC code failed to transfer and when contacting support again to find out what's wrong my account seems to have been deleted as I can no longer log in. A nightmare to say the least, I have lost the phone number that I've had for over a decade.
★☆☆☆☆Scott Towers· Mar 17, 2025
Nothing but issues. Not I can't make or received phone calls. Upon trying to make a call my phone instantly hangs up. This left me stranded in Newcastle city center at 2am, not being able to call a relative or a taxi having just returned from Wembley. Sms and data is fine but not phone calls. Sort it out!
★☆☆☆☆toheeb jimoh· Mar 12, 2026
Fake free trial. You will be kept wait-list forever after installing the app
Google Play Rankings for Slice Mobile
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