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The new update is totally annoying. I have had to register myself twice, yet I had an existing account in the previous version. At least I did find my insurance information intact. Please fix this. I had logged into the app last week, where I registered afresh, logged in today and had to register myself again.
★★★★★Alexander Ngari· Oct 2, 2025
It's better when using madson insurance, always happy of it
★★★★★Dennis Wanami· Jun 18, 2025
I sent my wife today to a hospital, for sure it was phenomenal.... Britam is the deal of life
★★★★☆Noah Beck· Feb 2, 2026
App is good. Please include dark mode in the app. Also, use comma to separate figures for instance if it is 100000, update to 100,000.
★☆☆☆☆Sammy O· Jun 8, 2026
They don't monitor the app, it routinely fails to log in and just keeps sending OTPs but nowhere to input the OTP
★☆☆☆☆Am__ MUMBI· Jun 14, 2026
The app is terrible! I have tried linking up my cover 4 times to no success! Error messages without clear direction on what to correct. In this era of vibe coding you guys should do that honestly.
★☆☆☆☆Nishant Shitole· May 28, 2026
1) This application I have seen they have included some dental treatment clinics like, SMILE DENTAL CLINIC MBARARA, DENTAL ACCESS, MBARARA, I visited today on 22 May 2026, and they told me that we not using this Prudential insurance, See, I was planned to do my dental work, and I went with family with rented car, and my Time also I wested, if this clinic not supported for Premed, then why they on application list 2) another whenever I using application is showing that NO INTERNET connec
★☆☆☆☆Tonny Njeru· May 31, 2025
The app cannot even send otp to enable login. Worst experience
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