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Just a great electric support bike, I've done 2500kms without even slightest prob,. Fully recommend Specialized bikes
★★★★★Greg· May 29, 2026
Great customer service from the experts 👏 at Arrogate Concept Store. My charger developed a fault on a pretty brand-new bike (bought elsewhere) and Charles at Arrogate Concept Store quickly diagnosed the issue, and I was issued a new charger under warranty in a matter of minutes, an excellent experience. The store itself is beautiful, I'll be back for some accessory shopping very soon!
★★★★☆simon shipgood· Sep 18, 2025
App works well. One small annoyance is the battery life indicator does not update during live ride. You have to click to bike overview and back, and it will then update. Seems like easy fix please.
★★★★★Jim Jakicic· Jan 5, 2026
I like this new app! It is much more functional and detailed than the old Mission app. Is it not possible though to see and analyze all my rides once at Home on my Windows laptop?
★☆☆☆☆Amy Diehl· May 26, 2026
Since you are discontinuing the Ride app, please add support for your Angi bike helmets to this app. I'm a woman who often rides alone, and I use Angi for safety.
★☆☆☆☆Andre Laurent· May 21, 2026
2026 May: Again a very poor showing by specialized. Shutting down the Ride app by the end of June 2026, forcing users to transition to this... I only use the Ride app for my Angi sensor as a safety device. However, it's not supported on the specialized app & I cannot add any bike but a specialized which I do not own anymore, no other gear is supported either! So essentially they have created an app for only specialized bikes that's removed the safety aspect. Very, very sad day for cycling.
★☆☆☆☆Jo Golden· Jan 8, 2026
Unfortunately I had to get a new phone and the app on my new phone won't connect to either of my SL bikes. I can no longer tune the bikes or accurately check battery status. Watch out if you have an Oppo phone. My last Oppo connected but didn't record, but I could live with that, the new one won't connect. Very frustrating. I am in touch with the specialized care team, no luck so far. There is no way to tell if your phone will work with the app before you buy.
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