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Sun Van is great. They provide a valuable service to the Tucson community. Their app has a lot of great features and works great.
★★★★★Ernesto Ramos· Feb 21, 2026
95% Positive Experience With Courteous Staff. 100% Grateful To Incredibly Kind and Courteous Drivers
★★★★★Kelly Juengling· Jul 14, 2023
I think it's very nice of us to be able to get a free ride to where we need to go. And I think the company is trying very hard to accommodate everybody, and I just think it's wonderful and your drivers are very sweet.
★★★★★Miguel Valdenegro· Nov 1, 2025
Despite my warnings about MTM taking over, Sun Van's Dial a Ride program is still, even with the cement shoes they're forced to wear by MTM, FAR ABOVE what MTM seems capable of doing. In my opinion, the city of Tucson should give the contract back to MTM and send them back to Phoenix.
★☆☆☆☆Christopher Anderson· Jul 1, 2023
That was not beneficial it sucked it didn't do anything I needed to do it would not give me a description or time of when the buses that needed to be there would be there it did nothing beneficial for me if anything it made me behind I would not recommend it tonight single person nor would I tell him that I gave it a double negative negative negative
★☆☆☆☆Gwen Guyn· Nov 29, 2024
No-fault situations have taken place so often with late pickups and abandoned trips home. Some doctors have dropped me for missing 3 appts, over time. I end up always on the phone or on hold with dispatch. Then it's too late to go to appt. After the posted (in the office waiting rooms on a sign) minutes late, most doctor's offices cannot take you that day. It would mess up their whole day of later scheduled patient appointments! So, missed appointments happen, sometimes on repeats!
★☆☆☆☆Denise Strang· Mar 28, 2026
**First, love this service is available** However, the app doesn't work well. I like being able to schedule rides with it, but it is very basic, with lots of issues: 1)only being able to do one task per screen. 2)doesn't allow for password saving. 3)The screen cuts off writing. 4)Currently, the app is not connecting to the server, so unable to schedule any rides. 5)would like to be able to schedule more than 7 days in advance. 6) have allowed notifications but have yet to receive any.
★☆☆☆☆Wayne Minana· Mar 18, 2022
App is a POS. I can't book rides to a certain address. When I call on the phone, they schedule my ride without any trouble, but the app tells me "no bookings found. Please change the drop-off address and try again." App needs a lot of work.
★★☆☆☆Gloria Hass· Mar 29, 2022
I was unable to log in during my active pickup window. Also, it would be nice if this app would have the ETA of the driver.
Google Play Rankings for Sun Van
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Technologies used by Sun Van
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