Table Reservation Manager

Petpooja Reservation Manager - Simplify Restaurant Reservations & Guest Management

Manage your restaurant's reservations, queues, walk-ins, tables and guest interactions, all from one app.

Petpooja Reservation Manager is built for restaurants that want to streamline their front-of-house operations, reduce wait times, manage table inventory efficiently and deliver a better guest experience.

Whether you run a fine-dine restaurant, casual-dine outlet, cafe or a multi-outlet restaurant business, Reservation Manager helps your team manage every guest interaction from one place.

KEY FEATURES :

Manage Reservations
Create and manage reservations effortlessly. View upcoming bookings, manage reservation details, track booking status and stay on top of your restaurant's seating capacity.

Manage Walk-ins
Quickly add walk-in customers, capture guest details, assign tables and keep your front-of-house operations organised.

Queue & Waiting List Management
Manage your waiting queue digitally with tokens and estimated waiting times. Keep guests informed and help your team handle peak-hour traffic efficiently.

Table & Floor Management
Get better visibility of your tables and seating availability. Manage table assignments and optimise your table inventory for smoother operations.

Reservation Links & QR Codes
Let customers make reservations through digital reservation links and QR codes, without having to call the restaurant.

WhatsApp Guest Communication
Keep guests updated through WhatsApp. Send reservation confirmations, reminders, RSVP requests, queue updates and feedback requests.

Integrated Reservation Sources
Bring reservations from supported platforms into your workflow and manage them from one centralised system.

Customer Profiles & CRM
Build customer profiles with visit history, preferences, feedback, birthdays, anniversaries and tags to deliver more personalised experiences.

Feedback & Reputation Management
Collect guest feedback after a visit and encourage satisfied customers to share their experience through online reviews.

Reports & Insights
Track key metrics such as bookings, served reservations, cancellations, no-shows, retention and revenue by source.

Paid Reservations & Cover Charges
Enable paid reservations with configurable cover charges and payment-based booking flows.

Order While in Queue
Give waiting guests the option to explore the menu and place an order while they wait, reducing waiting-time friction.

WHY USE PETPOOJA RESERVATION MANAGER :

- Centralise reservations and walk-ins
- Reduce manual reservation management
- Manage queues during peak hours
- Improve table utilisation
- Keep guests informed through WhatsApp
- Maintain customer profiles and visit history
- Collect and manage guest feedback
- Track reservation and restaurant performance

BUILT FOR MODERN RESTAURANT OPERATIONS :

Petpooja Reservation Manager works alongside your existing Petpooja ecosystem to help your front-of-house team manage guests more efficiently, from the moment a customer joins the queue or makes a reservation to the moment they complete their dining experience.

Download Petpooja Reservation Manager and simplify your restaurant's reservation and guest management today.

Recent changes:
• New Reports dashboard with key insights at a glance
• New Feedback dashboard to track and follow up on guest feedback
• Redesigned transactions with payment details
• Schedule time on/off for sessions and slots
• Extra notes in reservation forms
• Bug fixes and improvements