TekTrak Repair Shop Management

Take full control of your electronics repair business with TekTrak—the ultimate all-in-one Repair Shop Management System (CRM & POS).

Designed explicitly for independent smartphone repair shops, laptop fixing hubs, IT centers, and electronics stores, TekTrak bundles every single tool you need to run your business into one lightning-fast app.

Stop jumping between messy paper tickets, Excel sheets, personal WhatsApp chats, and expensive invoicing software. TekTrak automates your daily workflow so you can focus on fixing devices and scaling your revenue.

🚀 THE COMPLETE 60-SECOND REPAIR WORKFLOW

1. QUICK INTAKE: Create a ticket, snap pre-repair photos to protect against liability, and instantly print a native QR tracking label.
2. AUTOMATED UPDATES: Fix the device, deduct the replacement part from your inventory, and send an automated status alert via WhatsApp in one tap.
3. INSTANT PAYOUT: Cash out the customer using the integrated POS and generate a professional PDF invoice immediately.

✨ CORE FEATURES BUILT TO AUTOMATE YOUR WORKSHOP:

🎫 SMART TICKETS & LIFE-CYCLE MANAGEMENT
• Seamless Tracking: Effortlessly manage device lifecycles (Received, Diagnosing, Waiting for Parts, Ready, Delivered).
• Photo Attachments: Capture and attach device condition photos directly to tickets at check-in to protect your shop from false liability claims.

💬 AUTOMATED WHATSAPP NOTIFICATION ENGINE
• Eliminate time-wasting "Is my phone ready yet?" customer phone calls.
• Changing a ticket status automatically drafts a professional, pre-formatted customer update. Review it and send it via WhatsApp instantly.

🧾 NATIVE QR LABEL PRINTING & PDF INVOICES
• Fast Device Tagging: Generate perfectly scaled, layout-optimized thermal printer label sheets natively. Stick QR codes on incoming devices—scan them with your camera anytime to pull up complete ticket history.
• Professional Invoicing: Generate and share polished PDF invoices or digital receipts via email, messaging, or local print apps.

📦 INTEGRATED INVENTORY & CART POINT OF SALE (POS)
• Real-Time Stock Tracking: Keep exact counts of spare parts (screens, batteries, charging ports) and retail accessories. Parts assigned to a repair ticket are automatically deducted from stock counts.
• Counter POS: Sell repair labor, diagnostics, and retail merchandise seamlessly in a single counter transaction.

🏢 MULTI-BRANCH & TEAM MANAGEMENT (PRO)
• Branch Segmentation: Expanding your business? Add multiple branch locations. Store analytics, sales, and expenses are automatically scoped and separated securely.
• Team Accountability: Assign specific roles (Staff vs. Admin) and review live, real-time staff activity feeds and audit logs.
• Store-Wide Upgrades: One Pro subscription upgrades the store owner account and automatically propagates premium features to every technician and employee in the branch.

🌐 SECURE CUSTOMER TRACKING PORTAL
• Build elite trust with your clients. TekTrak includes a secure customer web portal where clients can enter their unique Ticket ID to see real-time updates and repair history.

💎 WHY REPAIR SHOPS CHOOSE TEKTRAK:

• Replaces 4 Software Apps: Combines ticketing, inventory, label printing, and POS invoicing into a single, cohesive ecosystem.
• Zero-Learning Curve Interface: A premium, ultra-modern layout designed for fast store counters. Technicians and non-tech-savvy interns can learn it in 5 minutes.
• Late-Night Eye Strain Relief: A beautiful, fully adaptive Light and Dark theme toggle to accommodate bright retail storefronts or dim, late-night micro-soldering benches.
• Rock-Solid Daily Reliability: Engineered to run fast and lag-free without freezing, ensuring you never keep a customer waiting at the counter.

Ditch the clunky, expensive legacy systems. Download TekTrak today, automate your workshop operations, and give your repair shop the premium upgrade it deserves!

Recent changes:
What's new in 1.3.0:
• Real-time inventory sync across team members
• Branch stock isolation: view stock for your active store only
• Bluetooth ESC/POS thermal receipt printing
• Upgraded reports & revenue analytics
• New Bento dashboard, custom theme accents & bug fixes