The Gym Group is a health & fitness app developed by The Gym Limited.
How many times has The Gym Group been downloaded?
The Gym Group has been downloaded 1.5 million times. In the last 30 days, the app was downloaded 19 thousand times. It is ranked in the top 100 health & fitness apps.
What is the rating of The Gym Group?
The Gym Group is rated 4.36 out of 5 stars, based on 38 thousand ratings.
Is The Gym Group free?
The Gym Group is free to download. The last update was on December 8, 2025.
What are the requirements for The Gym Group?
The Gym Group requires Android 8.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play December 2018.
Description
The features in our app are designed for you to get the most from your membership and help you fully maximise your experience at The Gym Group.
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Good clean gym lots of polite friendly staff always plenty equipment and classes x
★★★★★Doreen· Jul 21, 2026
Professional assistance and guidance. Very good equipment. A variety of keep fit classes. Individual trainers if required and many more good aspects. The staff are amazingly friendly and helpful
★☆☆☆☆Chirag Patel· Jun 15, 2026
I purchased the Ultimate membership in London because it promised access to multiple locations. After moving back to Leicester, I successfully added the Leicester gym to my account, but I still cannot access it despite paying for the highest-tier plan. Customer support has been extremely disappointing, with no help available in person or online. Paying for premium benefits that are not delivered is unacceptable.
★☆☆☆☆No Bueno· Jul 19, 2026
Pitiful app from one of the largest commercial gyms in the country. Went to unfreeze my membership, options not available on the app, go to the webpage, the unfreeze button doesn't work, log out and log back into the app, click the unfreeze button, takes me to a page saying I've over overstretched and don't have permission then takes me through to the webpage where to unfreeze button doesn't work again. these apps always been bad but genuinely a joke for a company of this size. Fix your s***
★☆☆☆☆not a spider· Jul 31, 2026
They took 2 payments and didn't give me a code to access the gym, and didn't let me request a new one. Absolute scam
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