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The app is easy to use, and the bank employees are all professional and well-informed.
★★★★★Laura Fitzgerald· Sep 28, 2023
Accurate, up to date, with friendly live customer service.
★★★★★Janice McGovern· Dec 22, 2025
Love my credit union Webster First Federal Credit Union
★★★★★Amy Powers· Jan 13, 2023
Handy and easy to use. I can track my account activity at any time. Transfers between accounts so easy! It's available 24/7. Can't go wrong!
★★★★★David Chang· Mar 13, 2026
Just paid off my auto loan. Excellent credit union. I love it. Made everything extremely user-friendly and Easy.
★☆☆☆☆Robert Dumas· Oct 14, 2025
Would rate it higher if the accompanying money management app worked better on a mobile device, or any device. App is little better than a snapshot of my accounts. A spreadsheet is a better planning tool. Recurring emails telling me they are looking into it are particularly infuriating.
★☆☆☆☆Teddy Jasiewicz· Feb 18, 2023
There's this weird issue when trying to use check deposit. When doing the back photo the app will not take the picture. The front one will work fine. Contacted support about the issue. They claim there is no problem and refuse to attempt to replicate the steps to find it.
★☆☆☆☆Flint Lockwood· Feb 7, 2023
Was a great place. Now constantly screwing up my account. Took 1.5 years to change my address because they kept changing it back to my previous address without my permission. Also screwed me by adding overdraft to my account after I had already removed it twice leading to massive overdraft fees because I was not informed I was overdrawn due to a payment error.
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