ZappTax - Shop Tax-Free is a travel & local app developed
by ZappTax.
The APK has been available since July 2017.
In the last 30 days, the app was downloaded
about 850 times.
It's currently not in the top ranks.
It's rated 3.40 out of 5 stars, based on 210 ratings.
The last update of the app was on October 17, 2024.
ZappTax - Shop Tax-Free has a content rating
"Everyone".
Designed for Android version 5.0+.
ZappTax - Shop Tax-Free is FREE to download.
Description
ZappTax is the first digital tax refund application approved by the tax authorities in France, Belgium, and Spain. We've been operating since 2017.
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★★★★★
Really an excellent and extremely practical way to do a tax refund! Zappa team was always quickly available to answer to any questions throughout my trip to France. The refund was done within 24 hours from my return flight. If you are exporting food products I would suggest you only try a refund if the amount is really worth it, as I had a long discussion at CDG airport with customs as they stated food products cannot be refunded (when in fact it can!). Thanks to the cooperation of Zappa team the problem shall be solved. As for the app itself, it would be nice to be able to label our invoices ourselves as we get quickly lost within all the names that don't really correspond to the product name itself. Also, on my phone the function to take a photo of the invoice directly from the Zappa app wasn't working. Yet, the app and my first experience using it for the first time still worth a 5-star rating for sure!
★★★★★
Simple to use, works well. The instructions are clear and the process straightforward. It took a couple of weeks for my refund to be credited to my account, but that was down to French administration catching up with the backlog - the Zappa team did keep me informed. I am really pleased with the service and will keep using the app. It would be great if more countries could be added! Merci bien à toute l'équipe, l'appli est super critique
★★★★★
Excellent idea and team. Definitely removing a big hassle if you have to do it yourself. Very responsive team. Very good communication always keeping you posted of status along the way. Highly recommend.
★★☆☆☆
Three months after my holiday I am stil waiting. French customs are blamed, but this is not the experience I was led to believe that I would receive. How do I tell whether French customs have reimbursed and Zappa are just holding my money. Cannot. 114 days now and no refund. Zappa emailed to say that they have not had funds from the French authorities since April, and they are trying to borrow money to pay people.
★★☆☆☆
Is it a scam? I submitted 5 weeks ago and still have not been refunded. Update: we are in September and I still have not been refunded one month later in October and still no refund. There website still promises to refund in a few days
★★☆☆☆
Practicality is challenged by two factors : 1 when you ask for an invoice, vendors have many excuses for not issuing them like printer does not work, I am new here... 2 even if you get an invoice AS SEEN ON ZAPPA document, zapata says it's not good enough. By the time you try to correct this, and taking the delay Zappa takes to answer you, you are already back to your country, too late to process the refund. I removed the app and deleted my account
Google Play Rankings
This app is not ranked
Technologies
ZappTax - Shop Tax-Free is requesting 0 permissions and is using 36 libraries.
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Each subscription will automatically renew 3 days before the expiration date for
the same time period. Subscriptions can be cancelled at any time before the renewal.