Analytics/Call Tracking-iovox

Use the iovox app to:



• Buy local phone numbers from around the world
• Track your iovox Numbers and calls on the go

• Manage/Create Call Rules to forward calls

• Share call answering with your team
• Manage/Create Call Whispers for your iovox Numbers
• Searchable call history
• View call details, tags, comments and flags added via companion web app, and so much more!

With iovox you can:

• TAG Calls for Simple Searching In The iovox App

iovox Tags are labels for calls. Adding a tag to a call gives you the ability to efficiently search your call history to find specific calls or call notes with that tag.

• Make Quality NOTES In The iovox App

Never forget important details of a call. With call notes from iovox, you’ll stay on top of conversations with an instantly searchable archive of what matters.

• FLAG Calls In The iovox App For Improved Organization

Just like email, where you can flag a message for follow up later, iovox applies the same concept to phone calls. Flagging a call highlights it for future action.

• Customize Outbound Caller IDs With The New iovox DIALER

From the convenience of your computer or mobile phone, the new iovox Dialer gives you the ability to change your caller ID for outbound phone calls

• Go Global Easily With iovox NUMBERS For Over 60 Countries In The World

Stay connected and in control with iovox Numbers. Use them as a second line, measure marketing performance, or forward them globally to other phone numbers or team members for handling.

• iovox CALL RULES: Route Your Important Calls Wherever They Need To Go

Just like your email inbox, where you can create rules for emails, Call Rules are actions that take place once a call is received by your iovox Number. This dynamic and flexible tool allows you to create simple or complex call flows as required.

• Make Your Team’s Mobiles Powerful With The iovox VIRTUAL MOBILE CALL CENTER

Work from anywhere. If you’re working from home and sharing responsibility for answering calls for your business, we can set you or your team up with a Virtual Call Center that works with your mobile phone via our free mobile app.

• A Simple Tool To Clarify The Source Of The Call- CALL WHISPERS

Add Call Whispers to your iovox Numbers to know whether it’s a personal or business call before you answer.

• SEARCH Your Mobile Like Google In The Powerful iovox App

Just like using keywords to search your email, iovox enables you to do the same with your calls. Easily search by keywords, numbers, names or tags associated with a calls notes or transcriptions.

OTHER IOVOX FEATURES AVAILABLE VIA COMPANION IOVOX WEB APP

• Make It Easy For Potential Buyers To Reach You -iovox WEBCONNECT

With iovox WebConnect you simply select which pages on your website you want to add call buttons to, to increase opportunities for engagement with prospective buyers. It’s easy to get up and running quickly, get results and improve lead conversion on your website. 

*Available in the iovox Web App

• Make Instant Conversations With The Powerful iovox WebCallBack Tool

WebCallBack from iovox creates instant conversations, turning browsers into buyers. Consumers are looking for instant answers, boost web leads by 20% by placing an iovox WebCallBack button on your website. 

*Available in the iovox Web App

• Sophisticated Enterprise Class Call Tracking and Call Analytics

iovox offers the most sophisticated enterprise class call tracking and management solution available on the market. National, geographic and mobile telephone numbers can be provisioned in real-time from over 60 countries. Underpinned by proprietary technology and global infrastructure, serving over 1,000,000 calls a week, iovox call analytics ensures the highest levels of voice quality.

QUESTIONS

Have questions or need help? help@iovox.com
General feedback? feedback@iovox.com
Want to report a bug? bugs@iovox.com